IT Service Desk Support Technician Trainee in Devon, Exeter
IT Service Desk Support Technician Trainee

IT Service Desk Support Technician Trainee in Devon, Exeter

Exeter +1 Trainee 24000 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Kick-start your IT career with hands-on training and support.
  • Company: Join a growing network of IT organisations across the UK.
  • Benefits: Earn £24K-£30K, flexible training, and expert guidance.
  • Other info: Flexible traineeship with a supportive community and great success stories.
  • Why this job: No experience needed; gain valuable certifications and start working in IT.
  • Qualifications: Passion for IT and willingness to learn.

The predicted salary is between 24000 - 30000 £ per year.

Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. We are currently placing over 100 of our graduates into new roles each month.

Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you.

The traineeship is broken down into 3 easy steps.

  • Step 1 - Online Training: The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training.
  • Step 2 - Practical Training: Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles.

At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £24K-£30k, working in either an IT Technician/Desktop Support/First Line Support Role.

At a one off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT.

Passionate about starting a career in IT?

Locations

Exeter Devon

IT Service Desk Support Technician Trainee in Devon, Exeter employer: IT Career Switch

Join a dynamic and supportive environment where your career in IT can flourish, even if you're starting from scratch. With comprehensive training provided by industry experts and a strong network of partnerships across the UK, you'll gain the skills and certifications needed to secure an entry-level IT role with a competitive salary. Our flexible traineeship allows you to learn at your own pace, ensuring that you are well-prepared for a rewarding future in technology.
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Contact Detail:

IT Career Switch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Service Desk Support Technician Trainee in Devon, Exeter

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in IT. They might know of openings or can refer you directly, which gives you a leg up in the hiring process.

✨Tip Number 2

Get your hands dirty! Even if you’re just starting out, try to gain some practical experience. Volunteer for local charities or help friends with their tech issues. It’s a great way to build your skills and your CV.

✨Tip Number 3

Prepare for interviews by practising common questions. We recommend doing mock interviews with friends or using online resources. The more comfortable you are, the better you’ll perform when it counts!

✨Tip Number 4

Don’t forget to apply through our website! We have loads of partnerships with companies looking for fresh talent like you. Plus, you can check out success stories from other trainees who’ve landed their dream jobs!

We think you need these skills to ace IT Service Desk Support Technician Trainee in Devon, Exeter

CompTIA A+ Certification
Microsoft IT Certifications
Cisco IT Certifications
Technical Support Skills
Helpdesk Support
Desktop Support
First Line Support
Problem-Solving Skills
Communication Skills
Customer Service Skills
Adaptability
Time Management
Teamwork
Basic Networking Knowledge

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for IT shine through! We want to see that you're excited about starting a new career and eager to learn. A bit of personality can go a long way in making your application stand out.

Tailor Your Application: Make sure to customise your application to fit the role of IT Service Desk Support Technician Trainee. Highlight any relevant skills or experiences, even if they’re not directly related to IT. We love seeing how you connect your background to this opportunity!

Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors. A polished application shows us you’re serious about the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out more about our traineeship and success stories while you’re there!

How to prepare for a job interview at IT Career Switch

✨Know Your Basics

Before heading into the interview, brush up on fundamental IT concepts. Familiarise yourself with common terms and technologies related to IT support, like troubleshooting techniques and basic networking principles. This will show your enthusiasm and readiness to learn.

✨Showcase Your Soft Skills

As an IT Service Desk Support Technician, communication is key. Be prepared to discuss how you handle customer queries or technical issues. Share examples of times you've helped someone solve a problem, even if it's not IT-related. This demonstrates your ability to support users effectively.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the company’s IT environment, team structure, or training opportunities. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.

✨Practice Makes Perfect

Consider doing mock interviews with friends or family. Practising common interview questions can help you articulate your thoughts clearly and confidently. The more comfortable you are speaking about your skills and aspirations, the better you'll perform in the actual interview.

IT Service Desk Support Technician Trainee in Devon, Exeter
IT Career Switch
Location: Exeter
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