IT Service Desk Support Technician Trainee in Cardiff

IT Service Desk Support Technician Trainee in Cardiff

Cardiff Trainee 25000 - 35000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Kick-start your IT career with hands-on training and support.
  • Company: Join a growing network of IT organisations across the UK.
  • Benefits: Earn £25K-£35K with flexible training options and expert guidance.
  • Other info: Over 100 graduates placed into roles monthly; great career prospects await!
  • Why this job: No experience needed; gain valuable certifications and start working in IT.
  • Qualifications: Passion for IT and willingness to learn.

The predicted salary is between 25000 - 35000 £ per year.

Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. We are currently placing over 100 of our graduates into new roles each month.

Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.

  • Step 1 - Online Training
    The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training.
  • Step 2 - Practical Training
    Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles.

At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £25K-£35k, working in either an IT Technician/Desktop Support/First Line Support Role.

At a one off cost of £795, or 13 interest free monthly instalments of £68, this represents a great opportunity to start a rewarding career in IT.

Passionate about starting a career in IT?

IT Service Desk Support Technician Trainee in Cardiff employer: IT Career Switch

Join a dynamic and supportive environment where your career in IT can flourish, even without prior experience. Our comprehensive traineeship offers flexible online training, hands-on practical experience, and the opportunity to gain globally recognised certifications, all while being guided by expert tutors. With a strong network of partnerships across the UK, we ensure that our graduates are placed in rewarding entry-level IT roles, making this an excellent choice for anyone eager to embark on a meaningful career path.

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Contact Details:

IT Career Switch Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Service Desk Support Technician Trainee in Cardiff

Tip Number 1

Network, network, network! Reach out to friends, family, and even former classmates who might be in the IT field. You never know who might have a lead on a job or can introduce you to someone hiring.

Tip Number 2

Don’t underestimate the power of social media! Use platforms like LinkedIn to showcase your skills and connect with potential employers. Join relevant groups and engage in discussions to get noticed.

Tip Number 3

Prepare for interviews by practising common IT support questions. We recommend doing mock interviews with friends or using online resources to build your confidence and refine your answers.

Tip Number 4

Apply through our website! We have loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, you’ll be part of a community that’s all about helping you succeed!

We think you need these skills to ace IT Service Desk Support Technician Trainee in Cardiff

CompTIA A+ Certification
Microsoft IT Certifications
Cisco IT Certifications
Technical Support Skills
Customer Service Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for IT shine through! We want to see that you're excited about starting a new career and eager to learn. A bit of personality can go a long way in making your application stand out.

Tailor Your Application:Make sure to customise your application to fit the role of IT Service Desk Support Technician Trainee. Highlight any relevant skills or experiences, even if they’re not directly related to IT. We love seeing how your unique background can bring value to our team!

Keep It Clear and Concise:We appreciate a straightforward application! Stick to the point and avoid fluff. Use clear language and structure your application well so we can easily see why you’d be a great fit for the traineeship.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and securely. Plus, you can check out more about the traineeship and our success stories while you’re there!

How to prepare for a job interview at IT Career Switch

Know Your Basics

Before heading into the interview, brush up on fundamental IT concepts. Familiarise yourself with common terms and technologies related to IT support, like troubleshooting, networking basics, and operating systems. This will show your enthusiasm and readiness to learn.

Show Your Passion

Employers love candidates who are genuinely interested in the field. Be prepared to discuss why you want to start a career in IT and what excites you about technology. Share any personal projects or experiences that sparked your interest in IT.

Ask Smart Questions

Interviews are a two-way street! Prepare thoughtful questions about the company’s training process, team dynamics, or the technologies they use. This not only shows your interest but also helps you gauge if the role is the right fit for you.

Practice Problem-Solving

You might be presented with hypothetical scenarios during the interview. Practice how you would approach common IT issues, like resolving a user’s connectivity problem or troubleshooting software errors. Demonstrating your problem-solving skills can set you apart from other candidates.