IT Service Desk Support Technician Trainee in Bristol
IT Service Desk Support Technician Trainee

IT Service Desk Support Technician Trainee in Bristol

Bristol Trainee 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Kick-start your IT career with hands-on training and support.
  • Company: Join a growing network of IT organisations across the UK.
  • Benefits: Earn £24K-£30K, flexible training, and expert guidance.
  • Other info: Flexible traineeship with a supportive community and great success stories.
  • Why this job: No experience needed; gain valuable certifications and start working in IT.
  • Qualifications: Passion for IT and willingness to learn.

The predicted salary is between 24000 - 30000 £ per year.

Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. We are currently placing over 100 of our graduates into new roles each month.

Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you.

The traineeship is broken down into 3 easy steps.

  • Step 1 - Online Training: The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training.
  • Step 2 - Practical Training: Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles.

At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £24K-£30k, working in either an IT Technician/Desktop Support/First Line Support Role.

At a one off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT.

Passionate about starting a career in IT?

IT Service Desk Support Technician Trainee in Bristol employer: IT Career Switch

Join a dynamic and supportive environment where you can launch your IT career with no prior experience required. Our comprehensive traineeship offers flexible online training, hands-on practical experience, and the opportunity to gain globally recognised certifications, all while being guided by expert tutors. With a strong network of partnerships across the UK, we ensure that our graduates are placed in rewarding entry-level IT roles, making this an excellent choice for those eager to grow and succeed in the tech industry.
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Contact Detail:

IT Career Switch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Service Desk Support Technician Trainee in Bristol

✨Tip Number 1

Network like a pro! Reach out to friends, family, and even former classmates who might have connections in the IT industry. You never know who might have a lead on an entry-level position or can introduce you to someone hiring.

✨Tip Number 2

Get your hands dirty! Even if you’re still in training, try to gain some practical experience. Volunteer for tech support at local charities or help friends with their IT issues. This will not only boost your confidence but also give you real-world examples to discuss in interviews.

✨Tip Number 3

Prepare for interviews by researching common IT support questions. Practice your answers and think about how your training has equipped you for the role. Remember, enthusiasm and a willingness to learn can go a long way!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of partnerships with companies looking for fresh talent like you. Keep an eye on our job listings and get your application in – you could be starting your new career sooner than you think!

We think you need these skills to ace IT Service Desk Support Technician Trainee in Bristol

CompTIA A+ Certification
Microsoft IT Certifications
Cisco IT Certifications
Technical Support Skills
Helpdesk Support
Desktop Support
First Line Support
Problem-Solving Skills
Communication Skills
Customer Service Skills
Adaptability
Time Management
Teamwork
Basic Networking Knowledge

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for IT shine through! We want to see that you're excited about starting a new career and eager to learn. A bit of personality can go a long way in making your application stand out.

Tailor Your Application: Make sure to customise your application to fit the role of IT Service Desk Support Technician Trainee. Highlight any relevant skills or experiences, even if they’re from different fields. We love seeing how your unique background can bring something special to our team!

Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and avoid jargon unless it’s relevant. A well-structured application makes it easier for us to see your potential and understand your journey.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out our success stories while you’re there!

How to prepare for a job interview at IT Career Switch

✨Know Your Basics

Before heading into the interview, brush up on fundamental IT concepts. Familiarise yourself with common terms and technologies related to IT support, like troubleshooting techniques and basic networking. This will show your enthusiasm and readiness to learn.

✨Showcase Your Soft Skills

As an IT Service Desk Support Technician, communication is key. Be prepared to discuss how you handle customer queries or technical issues. Share examples of times you've helped someone solve a problem, even if it’s not IT-related. This demonstrates your ability to support users effectively.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare some thoughtful questions about the company’s IT environment or the tools they use. This shows that you're genuinely interested in the role and eager to understand how you can contribute.

✨Practice Makes Perfect

Consider doing mock interviews with friends or family. Practising common interview questions can help you articulate your thoughts clearly and confidently. The more comfortable you are speaking about your skills and aspirations, the better you'll perform in the actual interview.

IT Service Desk Support Technician Trainee in Bristol
IT Career Switch
Location: Bristol

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