At a Glance
- Tasks: Join a dynamic team to tackle networking and cybersecurity challenges while supporting clients.
- Company: Be part of a leading UK tech partner with a focus on innovation.
- Benefits: Competitive salary, flexible hours, private medical insurance, and a pension scheme.
- Other info: Opportunities for growth and travel within London and surrounding areas.
- Why this job: Gain hands-on experience in a fast-paced environment with real impact on client success.
- Qualifications: Tech-savvy, eager to learn, and possess strong communication skills.
The predicted salary is between 27000 - 30000 £ per year.
A unique opportunity to join one of the UK’s few Netgate Partners, Cisco Talos integrators, and Teltonika Networks partners. Working across IT And General (ITG) and our sister company XCommNet, you will gain exposure to networking, cybersecurity, SD-WAN, mobile connectivity, e-commerce operations (ITG-Shop), technical support, field engineering, and business development. This is a hands-on role in a small business environment where initiative, reliability, adaptability, and quick thinking are essential, offering significant opportunities for learning, growth, and career progression.
Skills and profile
- Certificate of Higher Education (preferred)
- Enthusiastic about Technology, Networking and Cyber Security
- Good understanding of the OSI and TCP/IP model
- Experience with monitoring, network diagnostic and network analytics tools
- willing to learn and develop as part of a customer focused team
- Strong communication and customer-facing confidence
- Proactive, hands-on mindset with good troubleshooting instincts
- Full UK driving licence
- Willingness to travel occasionally, mainly within London and surrounding areas
Role overview and key responsibilities (What you’ll be doing)
- Operations and e-commerce
- Manage daily order processing, fulfilment, stock control, returns, and courier coordination.
- Support customer enquiries, product guidance, and order-related problem solving.
- Work to daily dispatch timelines, with particular focus on the morning order cut-off window.
- Technical support and device preparation
- Provide first-line support, log and manage tickets, and escalate more complex issues where needed.
- Prepare and configure routers, firewalls, and related networking equipment for customer deployment.
- Troubleshoot connectivity and network issues with a calm, structured approach.
- Field engineering and on-site work
- Attend client sites to install networking equipment and temporary internet solutions.
- Support stop-gap connectivity during office moves, construction projects, and temporary setups.
- Act as an on-site technical presence for broadcasting, filming, events, and festivals where rapid diagnosis is essential.
- Sales and business development
- Attend networking events and build relationships with new and existing customers.
- Identify opportunities, support tenders and proposals, and follow up commercial leads.
- Contribute to broader growth by combining technical credibility with strong customer engagement.
Salary and Benefits
- Initial package: £27,000 – £30,000
- Performance-based reward
- Flexible hours
- NEST pension scheme
- Private medical insurance
Junior Network and Cybersecurity Engineer employer: IT AND GENERAL
Join a dynamic and innovative team as a Junior Network and Cybersecurity Engineer, where you'll thrive in a supportive small business environment that values initiative and adaptability. With a focus on employee growth, we offer hands-on experience across networking and cybersecurity, alongside flexible working hours and a performance-based reward system. Located in London, this role provides unique opportunities to engage with cutting-edge technology while building strong customer relationships and advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Network and Cybersecurity Engineer
✨Tip Number 1
Get your networking game on! Attend industry events and meetups to connect with professionals in the field. This is a great way to learn about job openings and make valuable contacts.
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to showcase your skills and engage with companies you’re interested in. Follow our page at StudySmarter for updates on opportunities.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on articulating your passion for technology and your problem-solving skills.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and working in a hands-on role.
We think you need these skills to ace Junior Network and Cybersecurity Engineer
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for technology, networking, and cybersecurity shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to learn and grow with us.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the job description. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your understanding of the OSI and TCP/IP models!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be sure to mention specific experiences that demonstrate your proactive mindset and troubleshooting skills. We appreciate a personal touch!
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at IT AND GENERAL
✨Know Your Tech Basics
Brush up on your understanding of the OSI and TCP/IP models. Be ready to discuss how these concepts apply to real-world scenarios, as this role heavily involves networking and cybersecurity.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Whether it's troubleshooting a network problem or configuring equipment, demonstrating your hands-on experience will impress the interviewers.
✨Communicate Clearly
Since this role requires strong customer-facing skills, practice explaining technical concepts in simple terms. Being able to communicate effectively with clients is just as important as your technical knowledge.
✨Be Ready to Adapt
This position is in a small business environment where things can change quickly. Think of instances where you've had to adapt to new challenges or learn something on the fly, and be prepared to share those experiences.
