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- Tasks: Support children and families through supervision, parenting work, and welfare visits.
- Company: Join ISWP Assessment Services, a leader in innovative family support.
- Benefits: Earn £13 per hour with flexible zero-hour shifts and full training provided.
- Why this job: Make a real difference in children's lives while gaining valuable experience.
- Qualifications: No prior experience needed; just a passion for helping others and good communication skills.
- Other info: Flexible hours, perfect for students looking to balance work and studies.
The predicted salary is between 13 - 16 £ per hour.
ISWP Assessment Services are recruiting for support workers to take on zero-hour roles in Kingston Upon Thames and are willing to commute. ISWP Assessment Services is a leading innovative company, providing independent assessment services, family contact supervision, welfare visits and parenting work.
This role would require the support worker to complete a combination of the following tasks:
- Family Contact Supervision
- Supervise and support contact sessions between children and family members in line with care plans.
- Ensure a safe, neutral, and child‑focused environment during supervised contact.
- Observe and record the quality of interactions, noting any concerns or significant events.
- Promote positive family interactions while maintaining appropriate boundaries and safety protocols.
- Prepare clear, factual, and timely reports for use in court proceedings or case reviews.
- Work closely with social workers, guardians, and other professionals to support contact arrangements.
- Support children before, during, and after contact sessions to ensure emotional well‑being.
- Manage challenging behaviours and de‑escalate conflict during sessions, if necessary.
- Always uphold confidentiality and safeguarding procedures.
- Assist in planning and scheduling contact sessions, including transportation if required.
- Parenting Work
- Provide round‑the‑clock, in‑home parenting support to families with newborns or young children.
- Support parents in establishing safe routines for feeding, sleeping, and infant care.
- Model and encourage positive, responsive parenting techniques in real‑time.
- Monitor the physical and emotional well‑being of children, intervening appropriately if concerns arise.
- Work in partnership with families to build parenting confidence and resilience.
- Observe and report any safeguarding or welfare concerns in line with safeguarding procedures.
- Support families during times of crisis or high need, offering practical and emotional assistance.
- Collaborate with health visitors, social workers, and other professionals to ensure coordinated care.
- Maintain detailed and accurate records of all interactions, progress, and interventions.
- Promote a nurturing and safe home environment that supports child development and attachment.
- Welfare Visits
- Conduct regular home and welfare visits to assess the well‑being of children and families.
- Build trusting relationships with families to provide practical and emotional support.
- Identify safeguarding concerns and report them in line with local authority procedures.
- Work closely with schools, social workers, and other professionals to coordinate care and support.
- Maintain accurate, confidential records and produce timely reports following each visit.
Person Specification
- Satisfactory clearance of an Enhanced Disclosure & Barring Service (DBS, formerly CRB)
- Proof of right to work in the UK
- Ability to demonstrate awareness/understanding of equal opportunities and other peoples’ behaviour, physical, social and welfare needs
- Good report writing
- Good English language skills
- Demonstrate professionalism
- Ability to travel effectively to different locations; driving licence and access to a vehicle is preferred but not essential
- Flexibility – You must be willing to work evenings and weekends
- Previous experience would be advantageous but not essential as full training will be given
Note this post is exempt from The Rehabilitation of Offenders Act 1974 (c.53) as it involves contact with children and vulnerable adults.
Support Worker employer: ISWP Assessment Services
Contact Detail:
ISWP Assessment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know about support worker roles. A personal recommendation can make all the difference in landing that job.
✨Tip Number 2
Get your interview game on point! Research common questions for support worker positions and practice your responses. Show them you’re not just qualified but genuinely passionate about helping families and children.
✨Tip Number 3
Be flexible with your availability. Since this role is zero hours, being open to various shifts can increase your chances of getting hired. Let them know you’re ready to jump in whenever they need you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Support Worker role. Highlight your relevant experience and skills that match the job description, especially around family contact supervision and parenting work.
Showcase Your Writing Skills: Since good report writing is essential, demonstrate your English language skills in your application. Keep it clear, concise, and professional while ensuring it reflects your personality.
Be Honest About Your Experience: If you have previous experience, great! If not, don’t sweat it. Just be honest about your background and express your willingness to learn. We value enthusiasm and a positive attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at ISWP Assessment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker. Familiarise yourself with family contact supervision, parenting work, and welfare visits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Soft Skills
As a Support Worker, you'll need to demonstrate empathy, patience, and strong communication skills. Prepare examples from your past experiences where you've successfully managed challenging behaviours or supported someone in need. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, such as managing conflict during a contact session or supporting a parent in crisis. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.