At a Glance
- Tasks: Support our team with admin tasks and help maintain membership services.
- Company: A friendly Trade Union dedicated to supporting Civil Service members.
- Benefits: Join a supportive team with opportunities for personal growth.
- Other info: Enjoy a collaborative environment with a focus on teamwork.
- Why this job: Be part of a mission-driven organisation making a difference for members.
- Qualifications: Previous office experience and basic IT skills are a plus.
The predicted salary is between 24000 - 28000 £ per year.
We are a growing Trade Union representing Civil Service members nationwide and overseas. Our representatives are based around the country and our National Executive meet every 6 weeks at our Headquarters building in Harwich. We are looking for another member of our small, friendly Headquarters team to help support our growth and maintain our membership services.
Responsibilities include:
- Support to our Office and IT Managers
- Maintaining our membership records accurately
- Handling membership enquiries by e-mail and telephone
- Supporting Branch and National Representatives as required
- Providing administrative support to ensure smooth running of HQ functions
Previous office experience and basic knowledge of IT systems/current software is beneficial.
Administrative Support Officer in Essex employer: ISU
As a growing Trade Union, we pride ourselves on fostering a supportive and collaborative work environment at our Harwich Headquarters. Our team is dedicated to employee development, offering opportunities for growth and skill enhancement while ensuring a friendly atmosphere that values each member's contributions. Join us to be part of a meaningful mission that champions the rights of Civil Service members both nationally and overseas.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Support Officer in Essex
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Trade Union. They can give you insider info on what it’s really like working there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Civil Service and the role of a Trade Union. Show us that you’re not just another candidate, but someone who genuinely cares about supporting our members.
✨Tip Number 3
Practice your communication skills! Since you'll be handling membership enquiries, being clear and friendly over the phone and via email is key. We want to see that you can represent us well!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Administrative Support Officer in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrative Support Officer role. Highlight any relevant experience you have, especially in office support and IT systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team and how you can contribute to our mission. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since you'll be handling membership enquiries, it's crucial to demonstrate your communication skills. Whether it's in your CV or cover letter, make sure to showcase your ability to engage with people effectively, both in writing and over the phone.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on being part of our growing team!
How to prepare for a job interview at ISU
✨Know the Organisation
Before your interview, take some time to research the Trade Union and its mission. Understanding their values and how they support Civil Service members will help you align your answers with what they’re looking for.
✨Showcase Your Administrative Skills
Be ready to discuss your previous office experience in detail. Highlight specific examples where you've maintained records, handled enquiries, or provided support to a team. This will demonstrate your capability to contribute effectively to their HQ functions.
✨Prepare for IT Questions
Since basic knowledge of IT systems is beneficial, brush up on common software used in administrative roles. Be prepared to discuss your familiarity with these tools and how you've used them in past positions to streamline processes.
✨Practice Communication Scenarios
Given that you'll be handling membership enquiries via email and phone, practice responding to potential queries. This will not only boost your confidence but also show the interviewers that you can communicate clearly and effectively.
