Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer queries and troubleshoot storage device issues.
- Company: Leading data storage solutions company with a focus on innovation.
- Benefits: Collaborative team atmosphere and opportunities for personal growth.
- Why this job: Make a meaningful impact while helping customers with their IT needs.
- Qualifications: Excellent communication skills and basic IT knowledge required.
- Other info: Join a dynamic team in Greater London and enhance your career.
The predicted salary is between 36000 - 60000 £ per year.
A leading data storage solutions company is seeking a Technical Support Engineer to join their Technical Support team in Greater London. The role involves handling customer queries, troubleshooting storage device issues, and managing support tickets.
The ideal candidate will have excellent communication and customer service skills, with a basic understanding of IT systems. This position offers a chance to make a meaningful impact within a collaborative team atmosphere.
Apply now to be part of an innovative company focused on customer satisfaction.
Technical Support Engineer – Data Storage & IT Helpdesk in London employer: iStorage Limited
Contact Detail:
iStorage Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer – Data Storage & IT Helpdesk in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common technical support scenarios. Think about how you'd troubleshoot specific issues with data storage devices, and be ready to share your thought process.
✨Tip Number 3
Show off your communication skills! During interviews, practice explaining complex IT concepts in simple terms. This will demonstrate your ability to connect with customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Technical Support Engineer – Data Storage & IT Helpdesk in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT systems and customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or roles you've had in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about data storage solutions and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since this role involves handling customer queries, make sure your application reflects your communication style. Whether it’s through your CV or cover letter, let us see how you can convey complex information clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at iStorage Limited
✨Know Your Tech
Brush up on your knowledge of data storage solutions and IT systems. Be prepared to discuss common issues and troubleshooting steps, as this will show your technical prowess and readiness for the role.
✨Customer Service Focus
Since the role involves handling customer queries, think of examples where you've provided excellent customer service. Highlight your communication skills and how you resolved issues effectively in past experiences.
✨Familiarise with Support Ticket Systems
If you have experience with support ticket management systems, be ready to talk about it. If not, do a bit of research on popular tools used in the industry. This shows your initiative and understanding of the workflow.
✨Team Player Mindset
This position is all about collaboration. Prepare to discuss how you've worked in teams before, especially in high-pressure situations. Emphasising your ability to work well with others will resonate with the company's focus on teamwork.
