Student Recruitment Specialist (Educational Sales)

Job Summary

The role’s primary duty is to manage the applications and leads from all the direct channels with the aim of achieving sales targets.

The Student Recruitment Specialist will also manage on a daily basis orientation and admission processes of prospective and enrolled students coming from the direct channels and when requested support the retail applicants too. The job holder will handle requests from online and offline channels, applying the required procedures, in order to optimise the effectiveness of the information and orientation process, up to enrolment. Accordingly, they will be supporting the end-to-end Admissions and administration process for all UCAS and direct applications.

The incumbent will also support marketing activities, mainly in London, such as presentations to schools, open days, recruitment fairs, together with supporting any company events. Finally, they will be in regular contact with the finance office with the aim of verifying the payment status of enrolled students and will cooperate with the other departments as needed.

Key purpose of the role

• Handling direct applications and leads;
• Managing the direct inbox;
• Communicating with prospective students on a daily basis;
• Submitting weekly reports on applications and enrolment conversion aiming at monitoring the recruitment performance;
• To be the first point of contact for direct applicants’ orientation activities;
• To advise applicants to prepare relevant visa/UKVI supporting documentation in line with HEP institutional requirements and policy;
• To review, issue and monitor visas for suitable & eligible applicants in a timely manner and in line with the latest UKVI CAS (Confirmation of Acceptance for Studies) policy;
• To support the Student Recruitment Manager with direct recruitment related tasks and weekly reports preparation;
• To manage the orientation requests, via email, video call or in person;
• To support in managing the Admissions inbox;
• To support recruitment activities such as open days, fairs and presentations to Schools;
• To be available to travel occasionally to attend UK fairs;
• To collaborate closely with Programme Leaders during the admission process;
• Keeping all the platforms used updated;
• To achieve target and objectives set;
• To support agents and strategic partners with applications.

Education and desirable skills

• Bachelor Degree
• Minimum 2 years of experience in similar roles within the higher education industry
• Experienced in creating reports and database management
• Knowledge of Salesforce, Microsoft package and Mac system
• Excellent written and spoken knowledge of the English language. Knowledge of Italian or Mandarin is a plus
• Personal skills: ability to work under pressure, flexibility to travel, teamwork skills, commercial approach, organisation and attention to details
• Experience in working with targets and objectives

Remuneration package

• 30 days annual leave + bank holidays
• Choice of benefits
• Cycle to work scheme
• Hybrid working
• LinkedIn Learning