At a Glance
- Tasks: Manage reception operations and provide essential support at the London Fashion School.
- Company: Join a vibrant fashion school with a focus on education and creativity.
- Benefits: Gain valuable experience, develop skills, and work in a dynamic environment.
- Other info: Perfect for those passionate about education, fashion, and design.
- Why this job: Be the face of the school and make a difference in students' lives.
- Qualifications: Bachelor's degree preferred; strong communication and customer service skills required.
The predicted salary is between 24000 - 36000 £ per year.
To manage and ensure high-standard reception operations at the London Fashion School, the role involves overseeing and organising various administrative and logistical tasks.
Key purpose of the role:
- To ensure the timely opening and closing of the school, maintaining security by following procedures; monitoring logbook; regularly monitor the coming in and coming out of the School.
- To greet and welcome visitors, providing essential information and orientation, managing visitor sign‑ins and sign‑outs, and maintaining accurate visitor records.
- To oversee the attendance of students and teachers, recording student attendance occasionally using SINAPTO.
- To print safety and labelling signage for the Student and Academic Services Department during exams and for the Facility Team.
- To operate the switchboard, manage incoming calls, take detailed notes, and forward messages to appropriate offices.
- To provide general support including handling shipments, typing documents, and performing internal translations.
- To offer support to students by providing general information and assistance as needed.
- To handle mail and manage the shipment process for both national and international couriers.
- To organise national and international business travel for staff, including flights, hotels, and taxis, and manage diaries for directors and managers as required.
- To assist the Facilities Manager in coordinating meetings and events, managing facilities‑related issues, and maintaining logs.
- To cover library duties as required, including opening and closing, managing software, lending books, and addressing student queries.
- To manage the storeroom, organise stationery orders, and liaise with suppliers to fulfil business needs.
- To keep delivery boxes organised on dedicated shelves in the storage room.
- To establish and maintain inventory systems for stationery, kitchen, and first aid supplies, regularly checking inventory levels and replenishing as needed.
- To log and securely store lost and found items.
- To support administrative tasks for the Student and Academic Services Department.
Skills and competencies:
- Bachelors Degree (preferred)
- Excellent knowledge of the English language spoken and written
- Email and phone etiquette knowledge
- Good knowledge of the office package
- Good basic knowledge of Mac systems
- Team work skills
- Excellent interpersonal and communication skills
- Excellent customer service skills
- Ability to remain calm in every situation and communicate at every level
- Interest for education, fashion and design is an advantage
Receptionist / IM London employer: Istituto Marangoni
At the London Fashion School, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Receptionist, you will enjoy a dynamic environment with opportunities for professional growth, while contributing to the educational journey of our students in the heart of London’s fashion district. Our commitment to employee development and well-being ensures that you will thrive both personally and professionally in this exciting role.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / IM London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Istituto Marangoni. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Istituto Marangoni
Don't be shy about reaching out to Istituto Marangoni directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist / IM London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Istituto Marangoni and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Istituto Marangoni
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
