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- Tasks: Manage reception operations and provide essential support to students and staff at the London Fashion School.
- Company: Join a vibrant fashion school with a focus on education and creativity.
- Benefits: 30 days annual leave, private medical insurance, lunch vouchers, and unlimited LinkedIn Learning.
- Why this job: Be the face of the school and make a difference in the student experience.
- Qualifications: Bachelor's degree preferred, excellent communication skills, and a passion for fashion and design.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
To manage and ensure high-standard reception operations at the London Fashion School, the role involves overseeing and organising various administrative and logistical tasks.
Key purpose of the role:
- To ensure the timely opening and closing of the school, maintaining security by following procedures; monitoring logbook; regularly monitor the coming in and coming out of the School.
- To greet and welcome visitors, providing essential information and orientation, managing visitor sign-ins and sign-outs, and maintaining accurate visitor records.
- To oversee the attendance of students and teachers, recording student attendance occasionally using SINAPTO.
- To print safety and labelling signage for the Student and Academic Services Department during exams and for the Facility Team.
- To operate the switchboard, manage incoming calls, take detailed notes, and forward messages to appropriate offices.
- To provide general support including handling shipments, typing documents, and performing internal translations.
- To offer support to students by providing general information and assistance as needed.
- To handle mail and manage the shipment process for both national and international couriers.
- To organise national and international business travel for staff, including flights, hotels, and taxis, and manage diaries for directors and managers as required.
- To assist the Facilities Manager in coordinating meetings and events, managing facilities-related issues, and maintaining logs.
- To cover library duties as required, including opening and closing, managing software, lending books, and addressing student queries.
- To manage the storeroom, organise stationery orders, and liaise with suppliers to fulfil business needs.
- To keep delivery boxes organised on dedicated shelves in the storage room.
- To establish and maintain inventory systems for stationery, kitchen, and first aid supplies, regularly checking inventory levels and replenishing as needed.
- To log and securely store lost and found items.
- To support administrative tasks for the Student and Academic Services Department.
Skills and competencies:
- Bachelors Degree (preferred)
- Excellent knowledge of the English language spoken and written
- Email and phone etiquette knowledge
- Good knowledge of the office package
- Good basic knowledge of Mac systems
- Team work skills
- Excellent interpersonal and communication skills
- Excellent customer service skills
- Ability to remain calm in every situation and communicate at every level
- Interest for education, fashion and design is an advantage
Compensation package:
- 30 days annual leave + bank holiday + 6 days special leave (for hospital emergency of a relative)
- Lunch vouchers
- Private medical insurance after probation
- Employee Assistant Programme
- Unlimited LinkedIn Learning
- Basic pension scheme after 3 months
Receptionist employer: Istituto Marangoni
Contact Detail:
Istituto Marangoni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Network like a pro! Reach out to people in the fashion and education sectors, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and ability to handle various tasks, just like the role requires.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Tailor your approach! Research the London Fashion School and understand their values. When you get the chance to chat with them, mention how your skills align with their mission and how you can contribute to their team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application to the specific role of Receptionist at the London Fashion School. Highlight relevant experiences and skills that match the job description, like your customer service skills and attention to detail.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements and avoid long-winded sentences. We appreciate straightforward communication, especially in a busy reception environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Istituto Marangoni
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at the London Fashion School. Familiarise yourself with tasks like managing visitor sign-ins, handling calls, and supporting students. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Communication Skills
As a receptionist, excellent communication is key. Practice articulating your thoughts clearly and confidently. During the interview, be prepared to discuss how you've handled customer service situations in the past, showcasing your interpersonal skills and ability to remain calm under pressure.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Bring examples of how you've organised events or managed schedules in previous roles. This will show that you can handle the logistical aspects of the job, such as coordinating meetings and managing diaries for directors.
✨Express Your Interest in Education and Fashion
Since the role is at a fashion school, showing a genuine interest in education, fashion, and design can set you apart. Be ready to discuss why you’re passionate about these areas and how they relate to your work ethic and approach to customer service.
