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- Tasks: Support student enrolments and manage documentation for applications.
- Company: Join a dynamic team focused on education and student success.
- Benefits: Enjoy hybrid working, 26 days leave, and a cycle to work scheme.
- Why this job: Gain hands-on experience in admissions while engaging with students and events.
- Qualifications: GCSEs and A levels or a Bachelor’s Degree; customer service skills preferred.
- Other info: Flexible hours with opportunities for professional development through LinkedIn Learning.
Job Description
Job summary
The role’s primary duty is to support with all enrolled applications in liaison with the recruitment team, focused on finalising student enrolments and supporting with documentation and tuition fees' collection. The job holder will assist in handling requests from online and offline channels, applying the required procedures, in order to optimise the effectiveness of the information, up to enrolment.
The role requires also to assist with activities in School such as presentations, open days, together with supporting any events. Finally, they will be in regular contact with the finance department with the aim of verifying the payment status of enrolled students and will cooperate with the other departments as needed.
Key purpose of the role
- Communicating with students on a daily basis;
- To advise applicants to prepare supporting documentation relevant for their application;
- To support in managing the department’s inbox;
- To collaborate with other departments as needed during the admission process;
- To keep the used platforms updated;
- To support with students’ data entry and transmission as required;
- To liaise with applicants/agents in order to satisfy the entry requirements criteria;
- To assist with the end-to-end Admissions and administration process;
- To support students throughout the whole application process and to respond to applicants’ queries in a timely manner;
- To support activities such as open days, fairs and presentations to Schools;
- To work flexibly and support the department by undertaking appropriate duties as required.
Education and skills
- Educated at GCSE and A levels or Bachelor’s Degree
- Previous experience in a similar role is a plus
- Strong verbal and written communication skills
- Excellent customer service ethos
- Must be a team-player and willing to collaborate and contribute to the work of a team
- Ability to work independently
- Ability to prioritise own workload
- Proficient in Excel
- Interest in and basic knowledge of Fashion & Design
Package
- 35 hours/week – 3 days working onsite/2 remote (days onsite can be increased where necessary)
- 26 days annual leave + bank holidays
- Choice of benefits
- Cycle to work scheme
- Hybrid working
- LinkedIn Learning
- Weekly delivery of fresh fruit, free tea and coffee
Admission Internship (FTC 6 months) employer: Istituto Marangoni
Contact Detail:
Istituto Marangoni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admission Internship (FTC 6 months)
✨Tip Number 1
Familiarise yourself with the admissions process and the specific requirements for student enrolments. Understanding the nuances of how applications are processed will help you stand out during interviews.
✨Tip Number 2
Showcase your communication skills by preparing to discuss examples of how you've effectively handled customer queries or collaborated with teams in previous roles. This will demonstrate your ability to thrive in a team-oriented environment.
✨Tip Number 3
Research our company culture and values, especially regarding teamwork and customer service. Being able to articulate how your personal values align with ours can make a strong impression.
✨Tip Number 4
Prepare questions about the role and the department's collaboration with finance and other teams. This shows your proactive approach and genuine interest in how you can contribute to the overall success of the admissions process.
We think you need these skills to ace Admission Internship (FTC 6 months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Admission Internship. Emphasise any previous roles in customer service or administration, as well as your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your interest in Fashion & Design, and explain how your background makes you a suitable candidate for supporting student enrolments and liaising with various departments.
Highlight Teamwork and Communication Skills: In your application, provide examples of how you've successfully worked in teams and communicated effectively with others. This is crucial for the role, as it involves collaboration with different departments and assisting students.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important for this position.
How to prepare for a job interview at Istituto Marangoni
✨Show Your Communication Skills
Since the role involves daily communication with students and applicants, it's crucial to demonstrate your strong verbal and written communication skills during the interview. Be prepared to discuss how you've effectively communicated in previous roles or experiences.
✨Highlight Team Collaboration
This position requires a team player who can collaborate with various departments. Share examples of how you've successfully worked in a team environment, showcasing your ability to contribute and support others in achieving common goals.
✨Demonstrate Customer Service Ethos
Excellent customer service is key for this role. Prepare to discuss situations where you've provided outstanding service, particularly in handling queries or resolving issues, as this will show your commitment to supporting students throughout their application process.
✨Express Your Interest in Fashion & Design
Having a basic knowledge and interest in Fashion & Design is beneficial for this internship. Make sure to convey your enthusiasm for the field and any relevant experiences or insights you have that relate to the industry.
