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- Tasks: Support daily operations and ensure a welcoming experience for all visitors.
- Company: Join ISS, a leading workplace management company dedicated to enhancing user experiences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact on employee satisfaction while gaining valuable experience in facilities management.
- Qualifications: Ideal for those with admin or coordination experience, especially in facilities settings.
- Other info: We celebrate diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
The role is central to the daily running of workplace operations, supporting employee satisfaction and delivering a welcoming experience for all visitors. Working collaboratively with internal teams and stakeholders, the Workplace Facilities Assistant helps to uphold the values and service standards expected by both ISS and the client.
With a strong focus on customer service, the role provides essential front-line support and technical assistance across Arcadis UK offices. It demands a proactive approach, attention to detail, and an understanding of Facilities Management processes and compliance procedures. The position offers the opportunity to contribute to a consistent, high-quality working environment while gaining valuable experience in a dynamic and supportive setting.
Key Responsibilities- Support the Workplace Facilities Manager with daily operations and team coordination
- Maintain accurate records and ensure compliance with workplace policies and standards
- Coordinate services (cleaning, catering, maintenance) for efficient site operations
- Manage workplace data, generate reports, and assist with budget tracking
- Act as the first point of contact for workplace queries and service coordination
- Liaise with suppliers and communicate updates across the business
- Ensure health, safety, and ESG compliance across all workplace activities
- Experience in coordination or admin roles, ideally within facilities or workplace settings
- Proficient in Microsoft Office and workplace management systems
- Strong organisational skills with the ability to manage multiple priorities
- Awareness of health and safety regulations and reporting (preferred)
Workplace Facilities Assistant employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Facilities Assistant
✨Tip Number 1
Familiarise yourself with the specific facilities management processes and compliance procedures relevant to the role. Understanding these will not only help you in interviews but also demonstrate your proactive approach and readiness to contribute from day one.
✨Tip Number 2
Network with current or former employees of ISS or similar companies. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with the company. Whether it's through networking or during the interview, emphasising your ability to provide excellent service will align well with the values of ISS.
✨Tip Number 4
Prepare to discuss how you would handle workplace queries and service coordination. Think of examples from your past experiences that highlight your organisational skills and ability to manage multiple priorities effectively.
We think you need these skills to ace Workplace Facilities Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required competencies. Tailor your application to highlight how your skills and experiences align with the role of Workplace Facilities Assistant.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in coordination or administrative roles, particularly within facilities management. Use specific examples to demonstrate your organisational skills and customer service focus.
Showcase Technical Skills: Mention your proficiency in Microsoft Office and any workplace management systems you have used. Providing examples of how you've utilised these tools effectively can strengthen your application.
Express Your Commitment to Compliance: Discuss your understanding of health and safety regulations and compliance procedures. This is crucial for the role, so make sure to convey your awareness and any relevant experience in this area.
How to prepare for a job interview at ISS
✨Showcase Your Customer Service Skills
As a Workplace Facilities Assistant, you'll be the first point of contact for workplace queries. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight your ability to maintain a welcoming atmosphere.
✨Demonstrate Organisational Abilities
This role requires strong organisational skills to manage multiple priorities. Bring examples of how you've successfully coordinated tasks or projects in the past. Discuss any tools or methods you use to stay organised and efficient.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety regulations is crucial for this position. Brush up on relevant regulations and be ready to discuss how you would ensure compliance in the workplace. Showing awareness of these standards will demonstrate your commitment to safety.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
