Workplace Coordinator
Workplace Coordinator

Workplace Coordinator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for workplace services, ensuring a seamless experience for everyone.
  • Company: Join ISS, a leading workplace and facility management company that values people.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Shape the workplace experience and make a real impact on employee satisfaction.
  • Qualifications: Experience in facilities management or customer service, with strong interpersonal skills.
  • Other info: Diverse and inclusive workplace committed to supporting all applicants.

The predicted salary is between 30000 - 42000 £ per year.

Job Description We are looking for someone who thrives in a fast‑paced facilities environment, working closely with the on‑site Facilities Manager, cleaning and housekeeping teams, and office‑based clients. The successful candidate will uphold the core values of ISS and WSP, contributing to efficient back‑office operations while acting as a central, customer‑facing contact point within the workplace. Key Responsibilities Provide facilities administration and coordination to support daily operations Manage and update facilities systems such as Tririga and Maximo Monitor and contribute to the delivery of facilities KPIs Respond efficiently to changing operational needs, including meeting room change Support meeting and event setups when required Act as a central point of contact for colleagues, visitors, and suppliers Assist in coordinating and preparing meeting and conference rooms Support budget tracking, purchase orders, invoice processing, and expense reconciliation Professional and Personal Competencies/Qualifications Previous facilities or soft services experience preferred Background in facilities strongly desirable Ambition to develop and progress within a facilities career IOSH qualification desirable (training can be provided) Strong administrative skills with excellent attention to detail Confident communicator able to work effectively with a fast‑paced Facilities Manager Computer literate with the ability to learn new systems quickly Experience working alongside cleaning or housekeeping teams Professional, corporate‑facing attitude The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Workplace Coordinator employer: ISS

At ISS, we pride ourselves on being a leading workplace and facility management company that values inclusivity and employee growth. As a Workplace Coordinator, you will thrive in a supportive corporate environment where your contributions directly enhance the customer experience, backed by a commitment to professional development and a culture that celebrates diversity. Join us to be part of a team that not only prioritises service excellence but also fosters a collaborative atmosphere, ensuring every day at work is engaging and rewarding.
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Contact Detail:

ISS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Workplace Coordinator

✨Tip Number 1

Network like a pro! Reach out to current employees at ISS or similar companies on LinkedIn. Ask them about their experiences and any tips they might have for landing the Workplace Coordinator role.

✨Tip Number 2

Prepare for the interview by understanding the company culture and values. Familiarise yourself with VMO2's mission and how ISS supports it. This will help you show that you're not just a fit for the role, but for the team too!

✨Tip Number 3

Practice your customer service scenarios! Since this role is all about enhancing the workplace experience, think of examples from your past where you resolved issues or improved service delivery. Be ready to share these during your interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Workplace Coordinator

Customer Service Skills
Facilities Management
Cleaning Team Management
Stakeholder Management
Problem-Solving Skills
Interpersonal Skills
IT Literacy
Data Extraction and Reporting
Relationship Building
Proactive Initiative
Team Collaboration
Service Excellence
Attention to Detail
Communication Skills

Some tips for your application 🫡

Show Your Customer Service Skills: In your application, highlight any experience you have in customer-facing roles. We want to see how you've gone above and beyond to create a great experience for others, especially in facilities management or hospitality.

Be Proactive: Demonstrate your proactive nature by sharing examples of how you've identified issues and implemented solutions in previous roles. We love candidates who take the initiative to improve their workplace!

Tailor Your Application: Make sure to tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. We appreciate when applicants take the time to connect their experiences with what we're looking for.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at ISS!

How to prepare for a job interview at ISS

✨Know Your Workplace Experience

Familiarise yourself with the key responsibilities of a Workplace Coordinator. Understand how to manage cleaning teams, respond to stakeholder queries, and ensure a seamless workplace experience. This will help you demonstrate your knowledge and show that you're ready to take ownership of the role.

✨Showcase Your Customer Service Skills

Since this role is customer-facing, be prepared to discuss your experience in service excellence. Share specific examples from your past roles where you improved customer experiences or resolved issues effectively. This will highlight your ability to build strong relationships and act as a trusted liaison.

✨Be Proactive and Solution-Oriented

During the interview, emphasise your proactive approach to identifying and reporting issues. Discuss how you've suggested improvements in previous roles to optimise environments. This shows that you’re not just reactive but also someone who takes initiative to enhance the workplace.

✨Prepare for IT Literacy Questions

Since strong IT skills are essential, brush up on your ability to extract data and prepare reports. Be ready to discuss any relevant software or systems you've used in the past. This will reassure the interviewers that you can handle the technical aspects of the job with ease.

Workplace Coordinator
ISS

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