At a Glance
- Tasks: Lead a team to ensure smooth restaurant operations and deliver top-notch customer service.
- Company: Join ISS, a leading workplace management company that values people and inclusivity.
- Benefits: Competitive hourly rate, permanent contract, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Experience in hospitality or retail, with strong communication and team leadership abilities.
The predicted salary is between 27800 - 29000 € per year.
We are looking for a confident and proactive Restaurant Supervisor to oversee the day-to-day operations of the RiverCourt Restaurant. In this role, you will be responsible for supervising a team of 8 staff, ensuring smooth service delivery, and maintaining a safe, organised, and welcoming environment for both customers and employees. Working closely with the kitchen team, you will help maintain high standards of food quality, cleanliness, and customer service. This is a great opportunity for someone with strong retail or hospitality experience who is passionate about delivering excellent service and leading a team effectively.
The Role
- Supervise and support a team of 8 staff to ensure efficient daily operations
- Maintain order and control within the restaurant, ensuring a safe working environment
- Deliver high standards of customer service, ensuring a positive experience for all visitors
- Work closely with the Head Chef and kitchen team to maintain food quality standards
- Ensure compliance with ISS food safety policies and procedures
- Monitor and maintain high levels of cleanliness across all areas of the restaurant
- Ensure adherence to health & safety and employment policies
- Support staff training, performance, and day-to-day guidance
About You
- Experience in retail and/or hospitality
- Previous supervisory or team leadership experience preferred
- Food Safety Level 2 certification
- Allergen Awareness knowledge
- Strong understanding of food hygiene and safety standards
- Excellent communication and customer service skills
- Ability to lead, motivate, and support a team
- Organised, reliable, and able to work in a fast-paced environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Restaurant Supervisor in Worcester employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. As a Restaurant Supervisor in Worcester, you will enjoy a supportive work culture that fosters personal growth and development, alongside competitive benefits such as a permanent contract and a structured working pattern. Join us to lead a dedicated team in delivering exceptional service while contributing to a diverse and inclusive environment where everyone can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Restaurant Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for supervisory roles in restaurants and practice your answers. Highlight your experience in leading teams and delivering excellent customer service – that's what will set you apart!
✨Tip Number 3
Showcase your passion! When you get the chance to meet potential employers, express your enthusiasm for the restaurant industry and your commitment to maintaining high standards of food quality and customer service. Let them see how much you care!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let's make it happen!
We think you need these skills to ace Restaurant Supervisor in Worcester
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your retail or hospitality experience in your application. We want to see how your background aligns with the role of Restaurant Supervisor, so don’t hold back on sharing relevant stories!
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description, like 'supervise', 'customer service', and 'food safety', to show us you’re the perfect fit for our team.
Be Yourself:We love authenticity! Let your personality shine through in your application. Share why you’re passionate about leading a team and delivering excellent service – we want to know what makes you tick!
Apply Through Our Website:Don’t forget to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ISS
✨Know Your Stuff
Before the interview, brush up on your knowledge of food safety standards and customer service best practices. Being able to discuss these topics confidently will show that you’re serious about the role and understand what it takes to maintain high standards in a restaurant environment.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. This could be anything from resolving a customer complaint to training new staff. Highlighting these moments will demonstrate your ability to motivate and support a team effectively.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the restaurant's approach to staff training or how they maintain their food quality standards. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
✨Dress for Success
Even though the role is in a restaurant, make sure to dress smartly for the interview. A neat appearance reflects professionalism and respect for the opportunity. It’s all about making a great first impression!
