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- Tasks: Lead and manage soft services across multiple government locations for service excellence.
- Company: A top facility management company in the UK with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real impact by driving operational excellence and leading high-performance teams.
- Qualifications: Extensive experience in Facility Management and transformational leadership skills.
- Other info: Join a forward-thinking team dedicated to service excellence and stakeholder relationships.
The predicted salary is between 72000 - 108000 £ per year.
A leading facility management company in the UK is looking for a highly experienced Key Account Director to oversee delivery of soft services across multiple government locations. In this strategic role, you will manage services including cleaning, logistical support, and project delivery.
You will lead teams through operational changes, ensuring compliance and driving service excellence, while also managing relationships with key stakeholders. A strong background in Facility Management leadership is essential, as well as transformational capabilities to foster a high-performance culture.
Strategic FM Director — Key Accounts & Service Excellence in Westminster employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic FM Director — Key Accounts & Service Excellence in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the facility management sector and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, and a friendly nudge can lead to a great job.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face in service delivery. This will help us tailor our responses and show that we’re genuinely interested in driving service excellence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers, especially around transformational leadership and compliance. The more comfortable we are discussing our experience, the better we’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that might not be found elsewhere. Let’s get you that dream job!
We think you need these skills to ace Strategic FM Director — Key Accounts & Service Excellence in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Strategic FM Director role. Highlight your experience in facility management and any transformational projects you've led. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven service excellence and managed key stakeholder relationships in the past.
Showcase Your Leadership Skills: In your application, emphasise your leadership experience. We’re looking for someone who can lead teams through operational changes, so share stories that demonstrate your ability to foster a high-performance culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ISS
✨Know Your Stuff
Make sure you brush up on your knowledge of facility management, especially in soft services. Understand the specific challenges and trends in the industry, particularly in government settings. This will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams through operational changes in the past. Highlight your transformational capabilities and how you've fostered a high-performance culture. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Build Relationships
Since this role involves managing relationships with key stakeholders, think about how you can demonstrate your relationship-building skills. Prepare anecdotes that showcase your ability to engage with clients and colleagues effectively, ensuring service excellence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the company and the role. Inquire about their current projects or challenges they face in service delivery. This shows that you’re proactive and genuinely interested in contributing to their success.
