At a Glance
- Tasks: Coordinate compliance and field service teams, ensuring accurate documentation and performance monitoring.
- Company: Join ISS, a leading workplace management company dedicated to people and innovation.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to personal growth.
- Other info: Diverse and inclusive workplace with excellent support for career development.
- Why this job: Make a real impact by ensuring compliance and improving service delivery.
- Qualifications: Detail-oriented, organised, and a strong team player with IT skills.
The predicted salary is between 27000 - 33000 £ per year.
Job Description We are looking for an organised and detail-focused individual who can act as a key link between compliance teams and field service delivery teams.
You will maintain robust records, monitor compliance activity, and produce management information to support performance measurement and continuous service improvement.
Key Responsibilities Monitor compliance documentation, recording compliance levels and identifying gaps.
Review supporting documentation to ensure technical accuracy and quality control across all delivery streams.
Identify essential remedial actions required to retain compliant status across equipment, activities and the estate.
Track and assign remedial activities, ensuring progress is monitored and recorded.
Ensure all work order tasks have relevant paperwork uploaded within agreed SLAs.
Liaise between compliance analysts/teams and field engineering service delivery teams.
Maintain comprehensive records of all activities and communications for each request.
Produce periodic and ad hoc reports, including management information to support performance monitoring and service improvement.
Professional and Personal Competencies/Qualifications Strong attention to detail, with the ability to review and process large volumes of documentation.
Reliable, organised, and able to work accurately in a fast-paced environment.
Quick learner who can pick up new processes and systems efficiently.
Strong team player, comfortable working as part of a large and growing team.
IT literate, with experience using systems and digital tools.
Previous office-based experience is desirable.
Experience using ticketing systems, or similar systems, would be advantageous.
The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better.
Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously.
Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart.
In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Technical Assurance Coordinator employer: ISS
At ISS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to sustainability not only drives our business but also provides employees with meaningful opportunities to contribute to impactful net zero initiatives. With a focus on professional growth and a supportive environment, particularly in the vibrant South East England region, we empower our team members to thrive while making a difference in the corporate banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Assurance Coordinator
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like ISS looking for candidates who are engaged and informed.
We think you need these skills to ace Technical Assurance Coordinator
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at ISS. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at ISS
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with ISS’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
