At a Glance
- Tasks: Coordinate maintenance and shutdown activities while liaising with clients and teams.
- Company: Join ISS, a leading workplace and facility management company.
- Benefits: Exciting career opportunities in a diverse and inclusive environment.
- Other info: Be part of a passionate team committed to making a difference.
- Why this job: Make a real impact by supporting essential services and enhancing user experiences.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an organised and customer-focused individual who can manage multiple tasks, liaise confidently with internal teams, engineers, subcontractors and clients, and ensure service levels, reporting and compliance obligations are met.
Key Responsibilities
- Coordinate reactive works, planned maintenance and shutdown activities, including liaison with clients, building officers and engineering teams.
- Log, triage and manage reactive tasks, identifying appropriate solutions within contractual processes.
- Raise and manage work orders in Tririga and purchase orders in Coupa, following approval processes.
- Prepare and issue requests for quotations and coordinate subcontractor attendance on site.
- Maintain PPM schedules, assign work orders and ensure completion in line with monthly deadlines.
- Collect, review and upload compliance, test and completion documentation, including NICEIC-related records.
- Carry out Goods Receipt Note (GRN) processes and track remedial works as required.
- Prepare, download and circulate management reports, meeting minutes and relevant documentation.
Professional and Personal Competencies/Qualifications
- Previous experience in a customer service, contact centre or administrative role.
- Call handling experience.
- Proficiency in Microsoft Office applications.
- Excellent communication skills, both written and verbal.
- Proven ability to work within a team, supporting others to achieve shared goals.
- Strong organisation and planning skills, with the ability to schedule and prioritise tasks.
- Ability to understand and analyse statistical data.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
PPM Shutdown Coordinator in Surrey employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people. Our inclusive work culture fosters personal and professional growth, offering employees the chance to develop their skills while making a meaningful impact in various sectors, from healthcare to innovation. With a commitment to corporate responsibility and support for diverse communities, including veterans and individuals with disabilities, ISS is an excellent employer for those seeking a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land PPM Shutdown Coordinator in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a PPM Shutdown Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes ISS tick and how you can contribute to their mission. Tailor your responses to show how your skills align with their needs – it’s all about making that connection!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams and clients, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your verbal and written communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get those applications in and let’s make things happen!
We think you need these skills to ace PPM Shutdown Coordinator in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the PPM Shutdown Coordinator role. Highlight your experience in customer service and any relevant administrative skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Organisation Skills:Since this role is all about managing multiple tasks, don’t forget to showcase your organisational prowess. Use examples from your past experiences where you successfully juggled various responsibilities. We love a good multitasker!
Communicate Clearly:Your written communication skills are key for this position. Keep your application clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail, so let’s see that shine through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team at ISS!
How to prepare for a job interview at ISS
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the role of a PPM Shutdown Coordinator. Familiarise yourself with the key responsibilities listed in the job description, such as managing reactive works and liaising with clients and engineering teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with different stakeholders in previous jobs. Think about times when you had to coordinate with teams or clients, and be ready to discuss how you handled those situations. This will highlight your ability to work collaboratively and manage relationships.
✨Demonstrate Your Organisational Skills
As an organised individual, you should be able to provide specific examples of how you've managed multiple tasks or projects simultaneously. Consider discussing any tools or methods you use to stay organised, like scheduling software or prioritisation techniques. This will reassure the interviewer that you can handle the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, or specific challenges the PPM Shutdown Coordinator might face. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
