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- Tasks: Manage subcontractor schedules and ensure compliance for smooth service delivery.
- Company: Join a forward-thinking company committed to inclusivity and support.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Disability Confident employer promoting diversity and equal opportunities.
- Why this job: Be part of a dynamic team making a real impact in service efficiency.
- Qualifications: Experience in customer service or administration with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a PPM Planner to work as part of the PPM Planning Team, providing vital support to both the PPM Planning function and regional Operations teams with a strong focus on compliance and service delivery across the contract. The role ensures all subcontractor PPM activities meet contractual obligations and contribute to the smooth and efficient running of the service through effective planning using CAFM systems and scheduling tools.
Responsibilities
- Manage subcontractor PPM schedules, including communication with contractors, sites and operational teams
- Plan and schedule PPM attendance dates to ensure tasks are completed within required timeframes
- Assign, raise and close PPM and corrective maintenance work orders in Tririga in line with monthly deadlines
- Liaise daily with engineering teams to maintain accurate and up-to-date PPM planners, including planned and unplanned absences
- Log, track and monitor remedial works and actively manage the incoming task queue
- Coordinate subcontractor activity, including booking site visits, raising purchase orders in Coupa and managing quotation requests
- Obtain, review and upload compliance and completion documentation into Tririga
- Prepare, download and distribute weekly and monthly PPM and management reports as required
Qualifications
- Previous experience in a customer service, contact centre or administrative role
- Call handling experience
- Proficient in Microsoft Office programmes
- Strong verbal and written communication skills, with the ability to liaise professionally at all levels and with external parties
- Proven ability to work effectively within a team to achieve organisational goals
- Highly organised with strong planning and scheduling skills
- Ability to prioritise workload, manage competing demands and analyse statistical data
- Able to work on own initiative while adhering to customer and business KPIs and SLAs
Disability Confident
We are a Disability Confident employer, meaning we offer an interview to any applicant who declares a disability and meets the minimum criteria for the job.
Inclusivity Statement
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
PPM Planner in Surrey employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PPM Planner in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a PPM Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for PPM Planner roles and practice your responses. Show off your planning and scheduling skills, and don’t forget to highlight your experience with CAFM systems.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace PPM Planner in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the PPM Planner role. Highlight your experience in customer service and administrative roles, and don’t forget to showcase your planning and scheduling skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the PPM Planning Team. Mention your strong communication skills and how you’ve successfully managed schedules or projects in the past.
Showcase Your Tech Skills: Since we use CAFM systems and tools like Tririga and Coupa, it’s a good idea to mention any relevant software experience you have. If you’re proficient in Microsoft Office, make sure that stands out too!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ISS
✨Know Your CAFM Systems
Familiarise yourself with Computer-Aided Facilities Management (CAFM) systems before the interview. Being able to discuss how you’ve used these tools in past roles will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves liaising with various teams and subcontractors, prepare examples of how you've effectively communicated in previous positions. Highlight any experience you have in managing schedules or coordinating activities, as this will demonstrate your ability to work collaboratively.
✨Be Organised and Detail-Oriented
Bring a notepad or digital device to jot down important points during the interview. This shows that you’re organised and value details, which is crucial for a PPM Planner. You might also want to prepare a few questions about their planning processes to show your interest.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage competing demands. Think of specific scenarios where you successfully prioritised tasks or handled unexpected challenges, as this will illustrate your capability to thrive in a fast-paced environment.