At a Glance
- Tasks: Lead compliance inspections and manage performance reporting across a multi-site retail portfolio.
- Company: Join ISS, a world-leading workplace and facility management company with a people-first approach.
- Benefits: Enjoy a dynamic career with opportunities for growth, inclusivity, and a supportive work environment.
- Other info: Flexible working with site visits and a commitment to diversity and inclusion.
- Why this job: Make a real impact by ensuring safety and compliance in diverse retail settings.
- Qualifications: Experience in compliance services and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
The successful candidate will provide subject matter expertise, oversee performance reporting, identify risks and opportunities, and develop proportionate, costed solutions. The role combines site visits with remote working, strong stakeholder engagement, and oversight of compliance delivery across a large, multi-site retail portfolio.
Key Responsibilities
- Lead the delivery and documentation of statutory compliance inspections across the retail portfolio (including WRA, LOLER and Pressure Systems).
- Manage corrective work orders, ensuring completion within agreed SLAs and supported by appropriate evidence.
- Track planned and ongoing compliance activities to ensure KPIs and contractual targets are met.
- Produce routine performance reporting covering inspection completion, corrective works status, delivery partner performance, and evidence quality.
- Visit sites to carry out audits and compliance checks, identifying non-compliance and supporting remediation.
- Conduct contractual reviews to ensure service delivery aligns with risk, legislation, and best practice.
- Develop and deliver a compliance service line strategy and transformation programme.
- Act as the subject matter expert and manage key stakeholders across the client, internal teams, and external delivery partners.
Professional and Personal Competencies/Qualifications
- Proven experience delivering compliance services across multiple sites within a facilities management environment.
- Subject matter expertise in at least one area such as Asbestos, Fire Safety, Water Safety, Lifts, Radon Safety, or Pressure Systems.
- Recognised qualification such as IOSH or NEBOSH.
- Strong understanding of relevant legislation and industry guidance (including L8).
- Confidence working with large data sets to monitor performance and identify risk or improvement areas.
- Strong written and verbal communication skills, with the ability to produce clear reports and present information effectively.
- Good working knowledge of Microsoft Office, particularly Excel.
- Experience using CAFM systems (ideally Maximo or Tririga).
- Full UK driving licence with flexibility to travel to client sites.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
FM Compliance Lead (Retail Portfolio) in Surrey employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Our commitment to diversity and inclusion, alongside our focus on employee growth and development, creates a vibrant work culture where everyone can thrive. With opportunities for meaningful engagement across a large retail portfolio, you will play a crucial role in ensuring compliance and making a tangible difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land FM Compliance Lead (Retail Portfolio) in Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your subject matter knowledge in compliance areas like Fire Safety or Asbestos. Share specific examples of how you've tackled challenges in the past to demonstrate your value.
✨Tip Number 3
Prepare for site visits! If you land an interview that includes a site visit, do your homework. Familiarise yourself with the location and any compliance issues they might face. This shows you're proactive and genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you at StudySmarter. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace FM Compliance Lead (Retail Portfolio) in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in compliance services, especially across multiple sites. We want to see how your skills align with the role of FM Compliance Lead, so don’t hold back on showcasing your subject matter expertise!
Showcase Your Communication Skills:Since strong written and verbal communication is key for this role, ensure your application reflects that. Use clear, concise language and structure your documents well. We love a good report, so if you’ve got examples of your reporting skills, include them!
Highlight Relevant Qualifications:If you have qualifications like IOSH or NEBOSH, make them stand out in your application. We’re looking for candidates who understand relevant legislation and industry guidance, so don’t forget to mention any specific training or certifications you have.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at ISS!
How to prepare for a job interview at ISS
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of compliance regulations relevant to the retail sector, especially around areas like Asbestos, Fire Safety, and Pressure Systems. Being able to discuss these topics confidently will show that you're the subject matter expert they need.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've engaged with stakeholders in previous roles. Highlight your communication skills and how you've managed relationships to ensure compliance delivery. This will demonstrate your ability to work effectively across teams and with external partners.
✨Data is Your Friend
Familiarise yourself with performance metrics and how to analyse large data sets. Be ready to discuss how you've used data to track compliance activities and identify risks or improvement areas in past roles. This will show that you can handle the analytical side of the job.
✨Be Ready for Site Visits
Since the role involves site visits, think about your approach to conducting audits and compliance checks. Prepare to share your experiences in identifying non-compliance and how you've supported remediation efforts. This will highlight your hands-on experience and problem-solving skills.
