Client Services Team Lead: Facilities Desk & SLA Champion in Stoke-on-Trent

Client Services Team Lead: Facilities Desk & SLA Champion in Stoke-on-Trent

Stoke-on-Trent Full-Time No working from home possible
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ISS in the United Kingdom is seeking a Client Services Team Leader to lead a Facilities Service Desk team responsible for customer service and job delivery management across a diverse client portfolio. You will drive service excellence and contribute to contractual performance.

The role requires experience in service desk environments, a track record of meeting KPIs and SLAs, and strong leadership, communication and stakeholder management skills to develop and motivate the team.

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Contact Details:

ISS Recruitment Team