Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Plan and coordinate cleaning schedules across multiple locations for efficient service delivery.
- Company: Join ISS, a leading workplace and facility management company with a people-first approach.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Be a key player in maintaining operational excellence and making a real impact.
- Qualifications: Experience in scheduling or coordination, strong organisational skills, and excellent communication.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking an organised and proactive Cleaning Scheduler to join our Operations Centre. In this role, you will play a vital part in ensuring the smooth delivery of cleaning services across multiple locations.
You will be responsible for planning and coordinating cleaning tasks, using both manual scheduling techniques and our CAFM system, to ensure operatives are deployed efficiently and service levels are consistently met. This position requires a detail-oriented individual who can manage multiple priorities, respond quickly to emergencies, and maintain clear communication with both operatives and management. You will also oversee performance monitoring, manage supplies, and ensure compliance with agreed standards, making this a key role in maintaining operational excellence.
Key Responsibilities- Plan and schedule daily cleaning tasks, ensuring alignment with priorities and SLAs.
- Raise and monitor purchase orders for materials and supplies to prevent shortages.
- Track cleaning performance and monitor time and attendance, addressing issues promptly.
- Respond swiftly to emergency callouts and staffing shortages, reallocating resources as needed.
- Coordinate site access for operatives during out-of-hours schedules.
- Maintain clear communication on schedules and changes, and monitor performance reports.
- Ensure adequate stock levels of cleaning materials and equipment.
- Uphold service quality and compliance with SLAs, resolving operational issues quickly.
- Experience in scheduling or coordination roles, preferably in a cleaning or facilities management environment.
- Strong organisational skills with the ability to plan and prioritise tasks effectively.
- Familiarity with CAFM systems and manual scheduling techniques (advantageous).
- Excellent communication skills, both written and verbal.
- Ability to work under pressure and respond effectively to changing demands and emergencies.
- Proficient in MS Office Suite (Excel, Word, Outlook).
- Attention to detail and a commitment to quality service.
Cleaning Scheduler in Stoke-on-Trent employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Scheduler in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research ISS and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Cleaning Scheduler, you'll need to keep everyone in the loop. Try role-playing with a friend or family member to get comfortable discussing schedules and addressing issues on the spot.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or responded to emergencies. This will demonstrate your ability to handle the pressures of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the ISS team. Don’t miss out on this opportunity!
We think you need these skills to ace Cleaning Scheduler in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Cleaning Scheduler, being organised is key! Make sure your application highlights your ability to plan and prioritise tasks effectively. Share examples of how you've managed multiple priorities in the past.
Communicate Clearly: Since you'll be maintaining communication with operatives and management, it's important to showcase your excellent written and verbal communication skills. Use clear and concise language in your application to demonstrate this.
Familiarity with Tools: If you have experience with CAFM systems or manual scheduling techniques, don’t forget to mention it! This will show us that you're ready to hit the ground running in this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you started on your journey with us!
How to prepare for a job interview at ISS
✨Know Your Scheduling Tools
Familiarise yourself with CAFM systems and manual scheduling techniques before the interview. Be ready to discuss how you've used these tools in past roles, as this will show your understanding of the job's requirements.
✨Demonstrate Your Organisational Skills
Prepare examples that highlight your ability to plan and prioritise tasks effectively. Think of situations where you managed multiple priorities or responded to emergencies, as this will showcase your proactive approach.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since excellent communication is key for this role, consider how you would explain complex scheduling issues or performance reports to both operatives and management.
✨Show Your Attention to Detail
Be prepared to discuss how you ensure compliance with service levels and quality standards. Bring examples of how your attention to detail has positively impacted your previous work, especially in a cleaning or facilities management context.
