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- Tasks: Manage complex employee relations cases and coach managers on best practices.
- Company: Join ISS, a leading workplace and facility management company with a people-first approach.
- Benefits: Competitive salary, travel expenses covered, and opportunities for professional growth.
- Why this job: Make a real impact in a diverse and inclusive environment while developing your HR skills.
- Qualifications: Experience in HR or People & Culture roles, with strong communication and relationship-building skills.
- Other info: Dynamic workplace culture focused on inclusivity and personal development.
The predicted salary is between 36000 - 60000 £ per year.
In this role, you will be managing high-volume, complex employee relations cases (up to 30 cases concurrently), coaching managers, and handling absence management. Previous exposure to similar workforce environments is essential.
Key Responsibilities
- Provide policy and procedure guidance to managers to ensure compliance and minimise risk.
- Support and advise managers on employee relations investigations, including grievance and disciplinary matters.
- Manage high-volume ER cases efficiently, ensuring timely resolution and escalation where necessary.
- Coach and guide managers on best practice people management and conflict resolution.
- Assist with restructures and TUPE processes in collaboration with ER Centres of Excellence.
- Liaise with unions as required, ensuring positive and constructive relationships.
- Promote equal opportunity and cultural diversity across the organisation.
- Contribute to building a positive, inclusive, and safety-first culture.
Professional and Personal Competencies/Qualifications
- Previous experience in a similar People & Culture or HR Advisor role.
- Solid ER case management experience, including handling complex and high-volume cases.
- Experience coaching managers on people management and conflict resolution.
- Previous experience working in a large FM company or similar environment.
- Strong knowledge of UK employment legislation, with basic TUPE and union experience.
- CIPD qualified or willing to work towards qualification.
- Proactive and hands-on approach with excellent communication and relationship-building skills.
- Hold a full UK driving licence for travel - expenses paid for.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
P&C Advisor in Stafford employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land P&C Advisor in Stafford
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and People & Culture space. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for P&C Advisors and practice your responses. We want you to showcase your experience with employee relations and coaching managers confidently.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our diverse and inclusive team.
We think you need these skills to ace P&C Advisor in Stafford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the P&C Advisor role. Highlight your experience with employee relations cases and coaching managers, as these are key aspects of the job. We want to see how your background aligns with what we're looking for!
Showcase Your ER Experience: Since this role involves managing high-volume ER cases, be sure to detail your previous experience in this area. Use specific examples to demonstrate your ability to handle complex situations efficiently. We love seeing real-life applications of your skills!
Communicate Clearly: Your written application should reflect your excellent communication skills. Keep it clear, concise, and professional while still being personable. Remember, we’re looking for someone who can build relationships, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at ISS
✨Know Your ER Cases
Before the interview, brush up on your knowledge of employee relations cases. Be ready to discuss specific examples from your past experience, especially those involving complex or high-volume situations. This will show that you understand the challenges and can handle them effectively.
✨Familiarise Yourself with Policies
Make sure you’re well-versed in UK employment legislation and the policies relevant to the role. Being able to reference specific policies during your interview will demonstrate your preparedness and understanding of compliance, which is crucial for the P&C Advisor position.
✨Showcase Your Coaching Skills
Prepare to talk about your experience coaching managers on people management and conflict resolution. Think of a few success stories where your guidance made a difference. This will highlight your ability to support others and contribute to a positive workplace culture.
✨Emphasise Inclusivity and Diversity
Since ISS values diversity and inclusivity, be ready to discuss how you've promoted these principles in your previous roles. Share examples of how you've contributed to building an inclusive environment, as this aligns perfectly with the company's ethos.
