At a Glance
- Tasks: Ensure safety and security while providing a welcoming front-of-house presence.
- Company: Join ISS, a leading workplace management company with a focus on people.
- Benefits: Competitive hourly rate, professional training, and opportunities for career growth.
- Other info: Diverse and inclusive workplace with support for personal and professional development.
- Why this job: Make a real difference in creating safe environments and delivering excellent customer service.
- Qualifications: Strong communication skills and previous experience in security or customer-facing roles.
The predicted salary is between 32000 - 34000 € per year.
Contract: Professional Services, Production & Technology
Location: Bath, BA1 1AN
Hours of work: 42
Working Pattern: 4 on / 4 off, covering both day and night shifts
Contract Type: Permanent
Hourly Rate: £15.45
Do you have a passion for creating a safe, secure, and welcoming environment? Do you take pride in delivering excellent customer service while maintaining the highest standards of professionalism? We are currently seeking a Corporate Security Officer to join our team at a prestigious client site in Bath. As a Security / Reception Officer, you will play a key role in protecting people, property, and assets while providing a high-visibility yet warm and professional front-of-house presence. You will work as part of an integrated Workplace and Security team, ensuring the site remains safe, compliant, and welcoming at all times.
The Role
- Provide a professional, high-visibility security and reception presence
- Maintain a safe and secure environment in line with Assignment Instructions
- Control access to the site, including administration of security card access
- Monitor and respond to CCTV systems
- Welcome visitors, contractors, and staff in a polite and professional manner
- Provide advice, guidance, and information to visitors and colleagues
- Escort contractors and subcontractors when required
- Respond calmly and effectively to incidents, emergencies, and evacuations
- Escalate security, workplace, or Health & Safety incidents appropriately
- Support the wider Workplace team when required
- Work collaboratively as part of a team of officers, including covering holidays and sickness
About You
- Excellent spoken and written communication skills
- Strong customer service focus with a professional, friendly approach
- Calm, confident personality with the ability to manage challenging situations
- Ability to work independently and as part of a team
- Reliable, flexible, and punctual with a strong work ethic
- Previous experience in a security or customer-facing role
- Valid SIA Door Supervisor or Close Protection licence (CCTV licence and First Aid certificate are advantageous)
- Eligible for Client Security Clearance (must have lived in the UK for 5 years)
This is a fantastic opportunity for an experienced Security Officer, or for someone looking to develop within the security industry with support toward SIA licensing and professional training.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Security Officer in Somerset employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Located in the vibrant city of Bath, our team-oriented culture fosters professional growth and development, offering comprehensive support for SIA licensing and training. With a strong commitment to inclusivity and corporate responsibility, we provide a rewarding environment where every employee can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security scenarios. Think about how you'd handle various situations, from managing access control to responding to emergencies. This will help you showcase your calm and confident personality when it counts!
✨Tip Number 3
Don’t forget to highlight your customer service skills! As a Security Officer, you'll be the face of the company, so make sure to emphasise your friendly approach and ability to manage challenging situations during interviews.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We love seeing applications directly from candidates who are passionate about creating safe and welcoming environments. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Security Officer in Somerset
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for creating a safe and welcoming environment shine through. We want to see how you take pride in delivering excellent customer service while maintaining professionalism.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in security or customer-facing roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your written application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences are easy to spot.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with ISS.
How to prepare for a job interview at ISS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Security Officer, you'll be interacting with visitors and staff regularly. Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you managed challenging interactions calmly and professionally, as this will demonstrate your ability to maintain a welcoming environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about potential incidents you might encounter on the job, such as dealing with emergencies or managing access control. Practise your responses to these scenarios, focusing on how you would respond effectively while ensuring safety and compliance.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and professionally for your interview, reflecting the high standards expected in a security role. Arrive on time, be polite, and maintain a confident posture. This will not only set a positive tone but also showcase your commitment to professionalism.
