At a Glance
- Tasks: Lead and manage catering operations, ensuring high standards and excellent service.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Enjoy a competitive salary, career growth, and a diverse, inclusive work environment.
- Other info: Be part of a supportive team that values inclusivity and personal development.
- Why this job: Make a real impact in a fast-paced catering environment with exciting events.
- Qualifications: Experience in catering, strong people management skills, and a passion for food safety.
The predicted salary is between 31500 - 38500 £ per year.
Deputy Catering Manager
Type: Permanent We are seeking a confident and experienced Deputy Catering Manager to support the day-to-day delivery of catering services and events across multiple food service outlets, including coffee shops, a restaurant, deli bar, hospitality operations and high-profile events.
The successful candidate will be responsible for maintaining high operational standards, ensuring service excellence and supporting the Catering Manager in the effective running of the operation.
Job Description
We are seeking an individual who can lead by example, manage teams effectively and take ownership of front-of-house operations.
This role requires strong operational judgement, excellent people management skills and a commitment to food safety, compliance and continuous improvement within a fast-paced catering environment.
Key Responsibilities
- Manage the day-to-day running of front-of-house catering operations, ensuring high standards of service at all times.
- Support operations across two coffee shops/catering outlets, maintaining quality, consistency and customer satisfaction.
- Assist in the delivery of restaurant and deli bar services serving approximately 200 covers.
- Lead, motivate and develop a team of approximately 15-16 employees, including Food Service Supervisors, Assistants and agency staff.
- Oversee ordering, stock control, stock taking and support menu planning activities.
- Support the delivery of hospitality services and high-profile events, ensuring a professional and seamless customer experience.
- Ensure compliance with Health & Safety, Food Hygiene, COSHH and company operating standards.
- Deputise for the Catering Manager when required and support continuous improvement, innovation and service development initiatives.
- Professional and Personal Competencies/Qualifications
- Experience within a contract catering environment is desirable.
- Experience delivering hospitality services.
- Experience within a retail coffee shop environment.
- Strong understanding of food safety, hygiene, compliance and operational standards.
- Working knowledge of espresso-based drinks, coffee quality, barista standards and coffee shop operations.
- Strong communication, customer service and negotiation skills.
- Ability to engage confidently with senior clients and stakeholders.
- Proven ability to motivate, develop and manage teams.
- Calm, professional and measured approach when working under pressure.
- Strong awareness of the commercial impact of the role and wider business objectives.
The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better.
Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously.
Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart.
In ISS, everyone has the opportunity to develop, grow and make a difference.
#Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
#J-18808-Ljbffr
Deputy Catering Manager in Slough employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Our commitment to employee growth is evident through our diverse and inclusive work culture, where every team member has the opportunity to develop their skills and make a meaningful impact. With a focus on service excellence and a strong safety culture, we offer a rewarding environment for Key Account Managers to thrive in, all while contributing to the success of our clients across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Catering Manager in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ISS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ISS
Don't be shy about reaching out to ISS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Catering Manager in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ISS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ISS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
