At a Glance
- Tasks: Lead and coordinate Helpdesk, Portering, and Housekeeping services with a focus on customer satisfaction.
- Company: A top facility management company in Greater London with a commitment to excellence.
- Benefits: Join a dynamic team and enjoy a supportive work environment with growth opportunities.
- Why this job: Make a real difference in service delivery while leading a passionate team.
- Qualifications: Experience in Healthcare Portering and strong leadership skills required.
- Other info: Be part of a professional team dedicated to maintaining high operational standards.
The predicted salary is between 36000 - 60000 £ per year.
A leading facility management company in Greater London is seeking a Service Supervisor to oversee the Helpdesk, Portering, and Housekeeping services. You will plan and coordinate service operations, lead your team with passion for customer service, and maintain high operational standards.
The ideal candidate will have relevant experience in Healthcare Portering and strong leadership capabilities to foster a professional, safe working environment. This role offers a chance to be part of a dynamic team committed to excellence.
Service Supervisor: Lead Helpdesk, Portering & Housekeeping employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Supervisor: Lead Helpdesk, Portering & Housekeeping
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you’re not just looking for any job, but that you’re genuinely interested in being part of our dynamic team committed to excellence.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve led a team or improved service operations. We want to see how you can bring that passion for customer service to our Helpdesk, Portering, and Housekeeping services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Service Supervisor: Lead Helpdesk, Portering & Housekeeping
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Healthcare Portering and leadership. We want to see how your skills align with the role of Service Supervisor, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and how you plan to lead your team. We love seeing candidates who can communicate their vision clearly.
Showcase Your Team Leadership Skills: In your application, emphasise any previous experience leading teams. We’re looking for someone who can foster a professional and safe working environment, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ISS
✨Know Your Stuff
Make sure you understand the ins and outs of service operations, especially in healthcare portering. Brush up on relevant regulations and best practices, as this will show your potential employer that you're serious about maintaining high operational standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved customer service. This will help demonstrate your capability to foster a professional and safe working environment.
✨Customer Service is Key
Since the role focuses on customer service, be ready to discuss your approach to handling customer complaints and ensuring satisfaction. Share any strategies you've implemented that have led to positive outcomes in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges in service operations or how they measure success in the Helpdesk, Portering, and Housekeeping services. This shows you're engaged and thinking ahead.