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- Tasks: Be the friendly face of our building and manage reception with flair.
- Company: Join ISS, a leading workplace and facility management company.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Make a great first impression and learn about facilities management in a dynamic setting.
- Qualifications: Strong communication skills and a professional attitude are essential.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a highly professional and proactive Receptionist who will act as the face of the building and deliver an exceptional first impression to all clients and visitors. While the main responsibility will be managing the reception area during peak times, this role offers variety beyond the front desk. You will support administrative and facilities tasks throughout the day, assist with events, and provide cover for the Facilities Support Manager during holidays or sickness. This is an excellent opportunity for someone eager to learn more about facilities management and develop strong client‑facing skills in a professional environment.
Key Responsibilities
- Act as the first point of contact for clients and visitors, delivering a professional and friendly service.
- Ensure the reception area is maintained to a 5‑star standard, clean, tidy, and free from clutter.
- Build strong, professional relationships with clients and colleagues, promoting a positive image at all times.
- Proactively resolve client and visitor enquiries with a "yes‑we‑can" attitude.
- Support the coordination of events, including booking services, equipment, and hospitality.
- Assist with administrative and facilities tasks as required, ensuring smooth day‑to‑day operations.
- Provide cover for the Facilities Support Manager during absence, maintaining site standards.
Qualifications
- Corporate, client‑facing presence with excellent interpersonal and telephone skills.
- Strong organisational ability and able to work on own initiative.
- Clear and confident communicator, with excellent written and verbal skills.
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Flexible, adaptable, and eager to learn about facilities management.
- Professional, polished appearance and ability to make important people feel valued.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality and ethnic origin), religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Receptionist employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First impressions matter, so when you walk into that interview, make sure to smile and greet everyone warmly. Remember, you're not just showcasing your skills; you're also showing your personality!
✨Tip Number 2
Be proactive during the interview! If they ask about your experience, relate it back to how you can support their team and enhance client relationships. Show them you’re ready to jump in and help out wherever needed.
✨Tip Number 3
Don’t forget to ask questions! This shows your interest in the role and the company. Inquire about their approach to facilities management or how they handle client feedback – it’ll make you stand out as someone eager to learn.
✨Tip Number 4
After the interview, send a quick thank-you email. It’s a simple way to express your appreciation and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring a friendly vibe to our reception area.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your client-facing experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Keep It Professional: While we love a bit of personality, remember to keep your application professional. Use clear and concise language, and make sure to proofread for any typos or errors. A polished application reflects the high standards we uphold at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re tech-savvy and ready to embrace our digital world!
How to prepare for a job interview at ISS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist. Familiarise yourself with the key tasks mentioned in the job description, like managing the reception area and supporting administrative tasks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As the face of the building, it's crucial to showcase your interpersonal skills during the interview. Practice how you would greet clients and visitors, and think of examples where you've built strong relationships in previous roles. A friendly, professional demeanour will go a long way!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and 'yes-we-can' attitude. Think of scenarios where you've had to resolve client enquiries or manage multiple tasks at once. Be ready to explain how you handled these situations effectively.
✨Dress to Impress
First impressions matter, especially in a client-facing role. Choose an outfit that reflects professionalism and aligns with the company's culture. A polished appearance will not only boost your confidence but also show that you take the opportunity seriously.
