Quotes Programmer

We are looking for a detail-oriented individual to liaise with supply chain partners and internal teams to obtain quotes, calculate costs and submit accurate quotations. The successful candidate will ensure timely delivery of works, maintaining clear audit trails and effective communication with all stakeholders.

Key Responsibilities

• Manage and progress Work Orders daily through to completion in line with contractual SLAs.
• Process all additional, recommended and out-of-scope works requiring client authorisation within agreed timeframes.
• Plan and coordinate Work Orders with supply chain, operations and commercial teams.
• Obtain quotes from supply chain partners and direct labour to prepare accurate cost submissions.
• Submit quotations using agreed templates and contractual rates within SLA requirements.
• Maintain accurate and timely updates of Work Order progression within CAFM systems.
• Ensure a complete audit trail of scope, costs and completion documentation is recorded on CAFM systems.
• Liaise with operations to raise orders, administer subcontractors and review schedules of rates to meet service needs and deadlines.

Professional and Personal Competencies/Qualifications

• Experience of FM operations across Total Facilities Management.
• Confident stakeholder management with strong communication skills, both written and verbal.
• Ability to work independently, using initiative to make appropriate decisions.
• Flexible, adaptable and solutions-focused approach.
• Strong attention to detail with a structured and organised way of working.
• Competent in Microsoft Office, with working knowledge of Maximo.
• Understanding of Work in Progress (WIP) and its management.
• Broad technical understanding of Facilities Management and asset management.
• Awareness of fraud and commercial protocols.
• Knowledge of compliance requirements including Health & Safety, Quality Assurance and Environment.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.