At a Glance
- Tasks: Lead exciting process improvement projects and transform business operations.
- Company: Dynamic organisation focused on innovation and inclusivity.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a diverse team and contribute to meaningful transformations.
- Why this job: Make a real impact by driving change and improving efficiency.
- Qualifications: Project management skills and experience in process improvement methodologies.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking a Process Improvement Project Manager to lead the design and delivery of process improvement and transformation initiatives, combining strong project management capability with deep process expertise.
Responsibilities
- Lead end-to-end process improvement and transformation projects from discovery through implementation and embedding.
- Manage the full project lifecycle, ensuring delivery to agreed time, cost, scope, and quality standards.
- Analyse, redesign, and optimise business processes to improve efficiency, quality, and operational performance.
- Lead and coordinate process experts to assess current processes and design future-state solutions.
- Engage, influence, and manage senior stakeholders to drive alignment and decision-making.
- Implement sustainable change by embedding new ways of working across teams and systems.
- Track benefits realisation and performance using data, KPIs, and structured governance.
- Drive continuous improvement through structured methodologies and disciplined execution.
Qualifications
- Strong project management and delivery expertise, including planning, governance, risk management, and benefits realisation.
- Proven process improvement and process mapping experience, including Lean and/or Six Sigma methodologies and end-to-end process redesign.
- Excellent stakeholder management, communication, and influencing skills, including engagement at senior leadership level.
- Strong analytical and data-driven problem solving skills, with advanced Excel capability.
- Demonstrable ability to lead change, facilitate workshops, and deliver sustainable business transformation.
- Lean / Six Sigma qualification (Green Belt or higher, or equivalent).
- Experience delivering process improvement initiatives in a complex, customer-focused environment.
- Strong proficiency in process mapping tools such as Visio (BPMN experience beneficial).
We are an equal opportunity employer and a Disability Confident employer. We welcome applicants from all backgrounds and encourage those who have a disability to apply.
Process Improvement Project Manager employer: ISS
As a leading employer in the field of process improvement, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to drive meaningful change. Our commitment to professional development is evident through tailored training programmes and opportunities for career advancement, ensuring that every team member can thrive in their role. Located in a vibrant area, we offer a dynamic environment where creativity and efficiency intersect, making us an ideal choice for those seeking a rewarding career in project management.
StudySmarter Expert Advice🤫
We think this is how you could land Process Improvement Project Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Process Improvement Project Manager at ISS!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like ISS or be willing to refer you for that Process Improvement Project Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from ISS who’s on the lookout for their next Process Improvement Project Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Process Improvement Project Manager role at ISS!
We think you need these skills to ace Process Improvement Project Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at ISS. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at ISS
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at ISS. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
