We are seeking a full-time Switchboard Operator to join our team at Princess Royal University Hospital.
As a key member of the team, you will play an important role in ensuring callers are connected quickly and efficiently to the appropriate departments and services.
Working in a busy switchboard environment, you will handle a high volume of calls and support both internal and external enquiries, including emergency calls. Your contribution will help ensure critical communication services continue to run smoothly and effectively across the hospital.
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
- Answer internal and external calls in line with agreed KPI and SLA targets
- Provide efficient, courteous, and professional support to all callers
- Operate the hospital's internal bleep system
- Maintain and update the database of hospital personnel, departments, and contact information
- Carry out administrative and clerical duties as required to support the efficient operation of the department
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Switchboard Operator in Orpington employer: ISS
At ISS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to sustainability not only drives our business but also provides employees with meaningful opportunities to contribute to impactful net zero initiatives. With a focus on professional growth and a supportive environment, particularly in the vibrant South East England region, we empower our team members to thrive while making a difference in the corporate banking sector.
