At a Glance
- Tasks: Lead and inspire cleaning teams while ensuring top-notch service and compliance.
- Company: Join ISS, a global leader in workplace and facility management.
- Benefits: Company van, competitive pay, and opportunities for personal growth.
- Other info: Be part of a diverse team that values inclusivity and personal development.
- Why this job: Make a real difference in creating safe and clean environments.
- Qualifications: Experience in supervisory roles and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and organised supervisor who can effectively manage teams, ensure service excellence and maintain compliance across all locations. A company van is provided, and a full UK driving licence is required to support travel between sites.
Key Responsibilities
- Support the contract management team in the delivery and ongoing development of service solution systems, identifying service improvement opportunities.
- Maintain a healthy, safe and secure environment, ensuring compliance with all Health & Safety legislation.
- Roster cleaning and facility placemakers to meet contractual requirements, including covering sickness and planned absences.
- Ensure audits, COSHH, Health & Safety documentation, SOPs and related records are completed, reviewed and kept up to date.
- Recruit, train and develop frontline placemakers, ensuring effective supervision and performance management.
- Ensure services are delivered in a commercially responsible manner, maintaining rigorous cost control across labour, materials and consumables.
- Manage customer queries and complaints in line with the customer complaints procedure, ensuring accurate recording and follow-up.
- Complete all required reporting, administration and paperwork accurately and on time.
Professional and Personal Competencies/Qualifications
- Supervisory experience within facilities management or cleaning services environments.
- Strong organisational and supervisory skills, with the ability to work independently while following guidance from line management.
- Clear understanding of how service outcomes contribute to successful contract delivery.
- Experience managing business performance to achieve effective operational outcomes.
- Proactive approach to identifying improvements through service level reviews to maintain customer satisfaction.
- Full UK driving licence.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Mobile Cleaning Supervisor employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people. As a Mobile Cleaning Supervisor, you will benefit from a supportive work culture that prioritises professional growth and inclusivity, alongside competitive benefits such as a company van for travel between sites. Join us to make a meaningful impact in a diverse environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Cleaning Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management and cleaning services sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ISS and its values. Show us how your experience aligns with our commitment to service excellence and compliance. Tailor your answers to highlight your supervisory skills and proactive approach.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. We love seeing candidates who take the initiative and show genuine interest in joining our team.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in our minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Mobile Cleaning Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your supervisory experience in facilities management or cleaning services. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Organisational Skills:Since the role requires strong organisational abilities, give examples of how you've effectively managed teams or projects in the past. We love seeing real-life scenarios that demonstrate your proactive approach!
Highlight Compliance Knowledge:Mention your understanding of Health & Safety legislation and any relevant documentation processes you've handled. This shows us you’re serious about maintaining a safe and compliant environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with ISS.
How to prepare for a job interview at ISS
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Mobile Cleaning Supervisor. Familiarise yourself with health and safety regulations, COSHH guidelines, and how to manage teams effectively. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your supervisory experience in facilities management or cleaning services. Think of specific examples where you've improved service delivery or managed a team successfully. This will help demonstrate your ability to contribute to the company's goals.
✨Ask Smart Questions
Prepare some insightful questions about the company culture, team dynamics, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your Organisational Skills
Since the role requires strong organisational skills, be ready to talk about how you manage your time and prioritise tasks. You could share a story about a time you successfully juggled multiple responsibilities while ensuring compliance and service excellence.
