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- Tasks: Support cleaning operations and ensure top-notch service delivery across various sites.
- Company: Join a dynamic team focused on delivering quality cleaning services.
- Benefits: Full training provided, flexible hours, and opportunities for career growth.
- Why this job: Make a difference in maintaining clean environments while developing valuable skills.
- Qualifications: Cleaning experience preferred but not essential; strong communication skills are a must.
- Other info: Travel may be required, with potential overnight stays.
The predicted salary is between 20000 - 28000 £ per year.
Overview
The role will support the KAN business in all aspects of self-delivered activities within the aligned UK sector and will work alongside direct and indirect account teams to ensure effective service delivery and frontline compliance. Responsible for recovery cleaning operations across an allocated portfolio in line with their Sector Manager\’s Area Rota, which will be defined from week to week or day to day and allocated by the Sector Manager, within an 8-hour working window. Contract specification and knowledge is needed to ensure full delivery to clients\’ SLAs is met.
Responsibilities
- All aspects of cleaning operational delivery within the site in remit.
- Respond to Sector Manager requests as required.
- Perform periodic cleaning as per the client specification and schedule to 100%.
- Adhere to client\’s specific security procedures and policies.
- Maintain relationships with employer\’s representatives and company personnel, as necessary.
- Ensure familiarity with opening and lockup procedures for all contracts in your area of responsibility.
- Undertake site familiarization with all new employees detailing cleaning regime, waste procedures, opening and lockup procedures, and air lock door procedures.
- Keep storerooms tidy and stock stored correctly.
- Ensure adequate stocks of all materials and consumables are maintained; flag any issues to the relevant manager.
- Record every site visit in the communications book and use T&A (time and attendance) on each visit.
- Time management: adhere to the full duration of each contracted shift; no visit must fall short of this time.
- Demonstrate responsible ownership and attention to detail.
- Travel is required; overnight stays may be necessary.
Qualifications and Skills
- Experience as a Cleaner is preferred (but full training will be provided).
- Ability to communicate with and support front-line colleagues effectively.
- Ability to manage client expectations.
- Excellent communication and problem-solving skills; outstanding customer service with remote business groups.
- Must be flexible, adaptable and proactive.
- Ability to effectively manage priorities and projects.
- Able to build good working relationships in a professional manner with internal stakeholders.
- Proud member of the Disability Confident employer scheme. Disability Confident: A Disability Confident employer will generally offer an interview to any applicant who declares a disability and meets the minimum criteria. In some recruitment situations such as high-volume, seasonal, and high-peak times, the employer may limit the overall number of interviews offered to both disabled and non-disabled applicants. For more details please go to the government\\\’s Disability Confident page.
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Mobile Cleaner employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Cleaner
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on KAN and their cleaning operations. Understanding their values and how they operate will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your flexibility! Since the role requires adaptability, be ready to share examples of how you've successfully managed changing priorities or unexpected challenges in previous jobs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Mobile Cleaner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how you can specifically contribute to the Mobile Cleaner role, so don’t hold back on showcasing your cleaning expertise!
Show Off Your Communication Skills: Since this role involves working closely with colleagues and clients, it’s important to demonstrate your communication abilities. Use clear and concise language in your application to show us you can effectively manage expectations and build relationships.
Highlight Your Flexibility: Flexibility is key in this role, so make sure to mention any experiences where you’ve had to adapt to changing schedules or priorities. We love seeing candidates who can think on their feet and handle unexpected situations!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at ISS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the cleaning operations and client specifications mentioned. This will help you demonstrate your knowledge and show that you're serious about the role.
✨Showcase Your Communication Skills
Since this role involves working closely with colleagues and clients, be prepared to discuss how you effectively communicate and manage expectations. Think of examples where you've successfully resolved issues or built relationships in previous roles.
✨Demonstrate Flexibility and Proactivity
The job requires adaptability and a proactive approach. Be ready to share instances where you've had to adjust to changing circumstances or take initiative. This will highlight your suitability for a role that demands quick thinking and responsiveness.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training processes, or specific challenges faced in the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.