At a Glance
- Tasks: Lead security operations, ensuring safety and compliance while delivering excellent customer service.
- Company: Join ISS, a world-leading workplace management company that values people and inclusivity.
- Benefits: Competitive hourly rate, permanent contract, and opportunities for personal growth.
- Other info: Dynamic team environment with a strong commitment to diversity and inclusion.
- Why this job: Make a real difference in creating safe environments while developing your leadership skills.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 30000 - 40000 € per year.
Contract: Banking
Location: Dalkeith, EH22 3NL
Hours of work: 42
Working Pattern: 18:00 - 06:00, 4 on / 4 off, nights only
Contract Type: Permanent
Hourly Rate: £14.29
We are seeking a Security Supervisor who is passionate about safety and delivering a great customer experience. As a Security Supervisor with ISS, you will be at the forefront of creating a safe and secure environment, protecting colleagues, customers, property, people and assets through exemplary security operations. We are looking for someone who can lead day-to-day security operations to ensure service delivery meets and exceeds both client and ISS expectations.
The Role
- Plan and direct daily security operations, ensuring compliance with BS 7499 and local operating procedures
- Always ensure the safety of the site and everyone on it
- Monitor performance, identify underperformance, and take corrective action, reporting appropriately to management
- Stay vigilant and identify suspicious activity, preventing unauthorised access
- Maintain full awareness of daily site activity and events
- Resolve operational problems within your assigned area
- Build and maintain positive, professional relationships with customers, colleagues, and suppliers
- Adhere to all Health & Safety procedures and report any breaches promptly
About You
- Previous security experience
- A valid front-line SIA licence (Security Guarding, Door Supervision, or Close Protection)
- Knowledge and experience of security systems and related technology
- Strong leadership and people management skills
- Ability to challenge, coach, motivate and train staff to achieve positive results
- Excellent attention to detail with a consistent and professional approach
- Strong customer service, communication and interpersonal skills
- Ability to work both independently and as part of a team
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Security Supervisor in Midlothian employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values safety, inclusivity, and employee growth. As a Security Supervisor in Dalkeith, you will not only lead vital security operations but also be part of a supportive team that fosters professional development and a positive work culture. With a commitment to corporate responsibility and a diverse workforce, ISS offers a rewarding environment where you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Security Supervisor in Midlothian
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Security Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security operations and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or resolved conflicts in previous roles. This will demonstrate your ability to lead day-to-day security operations effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Security Supervisor in Midlothian
Some tips for your application 🫡
Show Your Passion for Safety:When writing your application, let us know why safety is important to you. Share any experiences that highlight your commitment to creating a secure environment, as this will resonate with our values.
Highlight Relevant Experience:Make sure to detail your previous security experience and any relevant qualifications, like your SIA licence. We want to see how your background aligns with the role of Security Supervisor, so don’t hold back!
Demonstrate Leadership Skills:As a Security Supervisor, you'll need to lead a team effectively. Use your application to showcase examples of how you've motivated or trained others in the past. This will help us see your potential to excel in this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team at ISS!
How to prepare for a job interview at ISS
✨Know Your Security Standards
Familiarise yourself with BS 7499 and any local operating procedures relevant to the role. Being able to discuss these standards confidently will show that you’re serious about compliance and safety.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to motivate and train staff, as well as how you’ve handled underperformance. This will demonstrate your capability to manage day-to-day operations effectively.
✨Demonstrate Customer Service Excellence
Think of specific instances where you’ve gone above and beyond for customers or colleagues. Emphasising your strong communication and interpersonal skills will resonate well, especially since the role involves building positive relationships.
✨Stay Vigilant and Observant
Be ready to discuss how you identify suspicious activity and prevent unauthorised access. Share any relevant experiences where your attention to detail made a difference in maintaining safety and security.
