At a Glance
- Tasks: Be the friendly face of our workplace, welcoming visitors and supporting colleagues.
- Company: Join ISS, a leading workplace management company that values people and inclusivity.
- Benefits: Enjoy a competitive hourly rate, flexible shifts, and full training provided.
- Other info: Great career growth opportunities in a diverse and inclusive setting.
- Why this job: Make a real difference in creating a positive workplace environment.
- Qualifications: A friendly attitude and basic IT skills are essential; experience is a bonus.
The predicted salary is between 27800 - 27800 £ per year.
Contract: Banking
Location: Edinburgh, EH2 4LH
Hours of work: 42
Working Pattern: 4 days on / 4 days off, covering day and night shifts
Contract Type: Permanent
Hourly Rate: £13.45
We are seeking a Workplace Host to work on a 4 on 4 off shift pattern covering both days and nights, with an added shift allowance. This role is a hybrid position combining Reception, Security, and Workplace Ambassador responsibilities. We are looking for the right person rather than the right CV. While previous reception or security experience would be advantageous, it is not essential, as full training will be provided to someone with the right attitude and approach.
The Role
- Act as the first point of contact for visitors and colleagues
- Deliver a friendly, helpful, and professional front-of-house presence
- Support basic reception duties as part of the hybrid role
- Carry out security-related tasks in line with site requirements
- Promote a welcoming and positive workplace environment
- Communicate effectively with people at all levels
- Use basic IT systems as required for the role
- Maintain a proactive, can-do approach during all shifts
About You
- Friendly and approachable with a strong people focus
- Helpful attitude with a willingness to support others
- A natural people person with good communication skills
- Basic IT skills essential
- Previous reception or security experience advantageous but not essential
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Host/Hostess in Midlothian employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Located in the vibrant city of Edinburgh, our inclusive work culture fosters personal growth and development, offering comprehensive training for all employees, regardless of their background. With a commitment to corporate responsibility and a supportive environment, we ensure that every team member can thrive while making a meaningful impact in their role as a Host/Hostess.
StudySmarter Expert Advice🤫
We think this is how you could land Host/Hostess in Midlothian
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on ISS and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about being friendly and approachable, try role-playing common scenarios with friends or family. This will help you feel more confident when interacting with visitors and colleagues.
✨Tip Number 3
Be ready to showcase your can-do attitude! During the interview, share examples of how you've tackled challenges in the past. This will demonstrate that you're proactive and willing to support others, which is key for this role.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it online. This way, we can get to know you better and understand why you'd be a great fit for the Host/Hostess position.
We think you need these skills to ace Host/Hostess in Midlothian
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t stress too much about having the perfect CV. Focus on showcasing your personality and how you can bring a friendly, helpful vibe to our team.
Tailor Your Application:Make sure to highlight any relevant experience or skills that match the job description. Even if you don’t have direct experience in reception or security, let us know how your past roles have prepared you for this hybrid position.
Show Your People Skills:As a Host/Hostess, communication is key! Use your application to demonstrate your ability to connect with people. Share examples of how you've created a welcoming environment in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ISS
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Host/Hostess. Familiarise yourself with the hybrid nature of the role, including reception, security, and being a workplace ambassador. This will help you demonstrate your enthusiasm and readiness to take on these tasks.
✨Show Off Your People Skills
Since this role is all about being friendly and approachable, think of examples from your past experiences where you've excelled in communication or customer service. Be ready to share how you’ve positively impacted someone's day, as this will resonate well with the interviewers.
✨Emphasise Your Can-Do Attitude
The company values a proactive approach, so be prepared to discuss times when you've tackled challenges head-on. Highlight your willingness to learn and adapt, especially since previous experience isn’t essential. This shows that you're the right fit for their team culture.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the workplace aligns with your values and career goals.
