At a Glance
- Tasks: Prepare specialty drinks and serve food while creating a welcoming atmosphere.
- Company: Join ISS, a leading workplace management company with a people-first approach.
- Benefits: Enjoy a competitive hourly rate of £13.50 and a permanent contract.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Be the heart of customer experience and make every day better for others.
- Qualifications: Experience in customer service and a friendly, adaptable attitude.
The predicted salary is between 26250 - 28000 € per year.
Location: Edinburgh, EH2 2LL
Hours of work: 37.5
Working Pattern: Monday to Friday 07:00-15:00
Contract Type: Permanent
Hourly Rate: £13.50
Do you have a passion for coffee? Do you enjoy providing an excellent customer experience? As a Barista with ISS UK, you will be at the heart of delivering a world-class service, bringing a positive impact to every customer’s day.
The Role
- Prepare specialty drinks and serve food to customers
- Maintain clean and safe service and back-of-house areas
- Take ownership of your workspace and actively seek to improve the service
- Handle cash and operate the till system accurately
- Ensure all food and drinks meet the highest standards of quality
- Uphold high standards of cleanliness and presentation in all work areas
About You
- Experience working in a customer-focused environment
- Excellent at delivering outstanding service
- Friendly, approachable, and professional
- Able to adapt and learn quickly in a fast-paced environment
- Work effectively both independently and as part of a team
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Barista in Midlothian employer: ISS
At ISS UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Edinburgh. As a Barista, you'll not only enjoy a competitive hourly rate but also benefit from a supportive environment that fosters personal and professional growth, ensuring you can thrive while delivering outstanding customer service. Join us to be part of a diverse team that values inclusivity and is committed to making a positive impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Midlothian
✨Tip Number 1
Get to know the company! Research ISS and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a barista, you'll be interacting with customers all day. Role-play different scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Network like a pro! Connect with current or former ISS employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the ISS family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Barista in Midlothian
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know about your love for coffee! Share any experiences you've had with coffee preparation or customer service that highlight your enthusiasm. This will help us see how you can bring that passion to our team.
Highlight Customer Service Skills:We want to know how you excel in a customer-focused environment. Include specific examples of times you've gone above and beyond for customers. This will show us that you're not just about making drinks, but also about creating memorable experiences.
Be Yourself:Don’t be afraid to let your personality shine through in your application. We value friendly and approachable individuals, so share a bit about who you are and what makes you unique. Authenticity goes a long way!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at ISS
✨Know Your Coffee
Brush up on your coffee knowledge! Be ready to discuss different types of coffee beans, brewing methods, and specialty drinks. Showing your passion for coffee will impress the interviewers and demonstrate that you’re genuinely interested in the role.
✨Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will show that you can deliver the outstanding service they’re looking for.
✨Team Player Attitude
Since you'll be working in a fast-paced environment, highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as this is crucial for maintaining a positive atmosphere in the workplace.
✨Presentation Matters
Make sure to dress smartly for the interview. First impressions count, and looking professional will reflect your understanding of the high standards expected in the role. Also, be prepared to discuss how you would maintain cleanliness and presentation in your workspace.
