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- Tasks: Support compliance and asset management processes while ensuring high service standards.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities in a diverse and inclusive environment.
- Why this job: Thrive in a fast-paced role where your contributions truly matter.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Be part of a team that values people and promotes growth.
The predicted salary is between 30000 - 42000 £ per year.
The successful candidate will have strong communication skills, excellent organisational abilities, and a good level of IT proficiency. Experience with CAFM systems and fault logging is desirable, along with the ability to work under pressure and meet deadlines. This is an exciting opportunity for someone who thrives in a fast-paced environment and values accuracy, compliance, and client satisfaction.
Key Responsibilities
- Support 55001 compliance and asset management processes, including CAFM PPM planning and reporting.
- Schedule and book service visits for contractors, ensuring health and safety work packs are prepared and approved.
- Maintain accurate records of service documentation, compliance paperwork, and corrective actions.
- Operate and support the ISS Help Desk, logging and prioritising calls within KPI targets.
- Raise purchase orders and liaise with third-party suppliers to allocate work as required.
- Provide general administrative and clerical support, including cover for colleagues during absences.
- Ensure compliance with health, safety, and security procedures, reporting incidents and supporting investigations.
- Build and maintain positive relationships with clients, contractors, and internal teams to ensure high service standards.
Professional and Personal Competencies/Qualifications
- Strong verbal and written communication skills with a professional telephone manner.
- Good organisational skills and ability to work under pressure to meet deadlines.
- Proficiency in Microsoft Office, particularly Excel; experience with CAFM systems is an advantage.
- Previous experience in fault logging and data recording on database systems.
- Ability to use initiative and maintain accuracy in all tasks.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Operation Business Support in Manchester employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operation Business Support in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend industry events, and connect on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being articulate and confident can make a huge difference.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operation Business Support in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to convey information effectively.
Highlight Your Organisational Abilities: We love candidates who can juggle multiple tasks! In your application, mention any experience you have with managing schedules or maintaining records. This will show us you can handle the fast-paced environment we thrive in.
Demonstrate IT Proficiency: Mention your experience with Microsoft Office, especially Excel, and any familiarity with CAFM systems. We want to see that you’re comfortable with technology, as it’s a big part of the job!
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight relevant experiences and skills that align with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at ISS
✨Know Your Stuff
Make sure you brush up on your knowledge of CAFM systems and fault logging. Familiarise yourself with the key responsibilities listed in the job description, as this will help you demonstrate your understanding of the role and how you can contribute.
✨Show Off Your Communication Skills
Since strong communication is a must-have for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations, to showcase your ability to maintain professionalism.
✨Get Organised
Demonstrate your organisational skills by preparing a structured approach to your interview. Bring a notepad with questions you want to ask, and jot down key points during the conversation. This shows that you value accuracy and are ready to take notes on compliance and service documentation.
✨Build Rapport
Remember, building positive relationships is key! Be friendly and approachable during the interview. Show genuine interest in the company and its values, and don’t hesitate to share how you can contribute to maintaining high service standards and client satisfaction.
