At a Glance
- Tasks: Lead engineering operations for a major banking client and ensure top-notch service delivery.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career growth, diverse work culture, and commitment to inclusivity.
- Other info: Regular travel across the UK with opportunities for professional development.
- Why this job: Make a real impact in critical environments while developing your leadership skills.
- Qualifications: Experience in engineering operations, strong communication, and team development skills required.
The predicted salary is between 60000 - 80000 £ per year.
The successful candidate will operate as part of the UK Region Account Senior Leadership Team, acting as the senior technical authority within the region and ensuring effective stakeholder engagement, contract performance, and continuous service improvement.
Key Responsibilities
- Provide operational leadership for Hard FM services across the regional corporate portfolio for a major banking client.
- Lead and manage regional engineering managers and project staff (5 in total), ensuring strong performance, engagement, and accountability.
- Act as the regional Technical Lead and primary point of contact for the client, including senior reporting and contractual review meetings.
- Deliver all planned, reactive, and corrective maintenance activities, maintaining critical building availability in line with contract requirements.
- Ensure regional compliance with contract SLAs and KPIs, including completion of all M&E and building fabric work orders.
- Use management information to support operational, investment, and strategic decision-making.
- Own regional engineering supply chain performance, driving efficiencies and identifying opportunities to enhance self-delivery capability.
- Provide leadership for Critical Environment Operations, succession planning, team development, and continuous improvement, supporting financial and service performance objectives.
Professional and Personal Competencies/Qualifications
- Senior technical leader with experience managing multi-site, regional or national engineering operations within banking environments and/or data centres.
- Credible and confident professional with the ambition and capability to progress into a future Director-level role.
- Mechanical or Electrical engineering background, with strong working knowledge of M&E systems in complex facilities.
- Proven experience in critical engineering within data centres, critical facilities, or other high-availability environments.
- Qualified in Building Services, Electrical, Mechanical Engineering, or a related discipline.
- Able to challenge design, operational, and investment decisions with authority and professionalism.
- Strong communicator, effective at influencing senior stakeholders and technical specialists.
- Committed to developing teams, succession planning, and driving continuous improvement.
Additional Information
- This role covers the client’s Corporate South region, with an ideal base in London. Regular regional travel is required to support site operations and stakeholder engagement.
- Typical attendance expectations include: London: 2-3 days per week, Northampton: once per week, Gloucester: approximately once every 1-2 weeks.
- Travel patterns reflect current role requirements and may vary depending on operational needs.
- A full UK driving licence is essential to support regional travel requirements.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
UK Corporate Regions Engineering Lead in London employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. As the UK Corporate Regions Engineering Lead, you will thrive in a dynamic environment that fosters professional growth, encourages continuous improvement, and offers opportunities for career advancement within a diverse and inclusive culture. With a commitment to corporate responsibility and a focus on employee development, ISS provides a rewarding and meaningful career path for those looking to make a difference in the facilities management sector.
StudySmarter Expert Advice🤫
We think this is how you could land UK Corporate Regions Engineering Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at ISS or similar companies. A friendly chat can lead to insider info about job openings and even referrals that could give you an edge.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At ISS, they value inclusivity and continuous improvement, so be ready to share how your experience aligns with these principles and how you can contribute to their mission.
✨Tip Number 3
Showcase your leadership skills! As a potential Engineering Lead, highlight your experience managing teams and driving performance. Use specific examples to demonstrate how you've successfully led projects and improved service delivery in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the ISS team and contributing to their vision of making the world work better.
We think you need these skills to ace UK Corporate Regions Engineering Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the job description. Highlight your leadership in engineering operations and any relevant experience in banking or data centres. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the UK Corporate Regions Engineering Lead role. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Technical Expertise:Since this role requires a strong technical background, make sure to emphasise your qualifications in Mechanical or Electrical Engineering. Discuss your experience with M&E systems and critical environments to demonstrate your capability as a senior technical leader.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at ISS
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical engineering knowledge, especially regarding M&E systems in complex facilities. Be ready to discuss your experience managing multi-site operations and how you've tackled challenges in critical environments.
✨Engage with Stakeholders
Since this role involves a lot of stakeholder engagement, think about how you can demonstrate your communication skills. Prepare examples of how you've influenced senior stakeholders or resolved conflicts in previous roles. Show them you can be the credible and confident professional they need.
✨Show Leadership Skills
Be prepared to talk about your leadership style and how you've developed teams in the past. Highlight any succession planning or team development initiatives you've led, as this will resonate well with their focus on continuous improvement and performance objectives.
✨Understand the Company Culture
Familiarise yourself with ISS's commitment to diversity and inclusion. Think about how your values align with theirs and be ready to discuss how you can contribute to a positive workplace culture. This will show that you're not just a fit for the role, but also for the company.
