At a Glance
- Tasks: Lead transformation projects and enhance governance across a dynamic portfolio.
- Company: Join ISS, a global leader in workplace and facility management.
- Benefits: Exciting career growth, inclusive culture, and commitment to corporate responsibility.
- Other info: Be part of a diverse team that values inclusivity and personal development.
- Why this job: Make a real impact while working with diverse teams and innovative solutions.
- Qualifications: Experience in project management and strong analytical skills required.
The predicted salary is between 70000 - 90000 £ per year.
Job Description We are seeking a highly capable programme professional who can provide visibility, discipline and insight across a complex portfolio of transformation activity.
Working closely with stakeholders across the technical landscape, you will act as the central point for governance, benefits realisation, resource prioritisation and executive reporting.
Key Responsibilities Develop, implement and maintain programme management methodologies, standards, templates and best practices.
Manage and continuously improve the programme governance framework, including stage-gate reviews, risk management and reporting processes.
Oversee portfolio performance, monitoring programme status, budgets, benefits, dependencies and alignment to strategic objectives.
Track resource forecasting and capacity planning, identifying and mitigating resource constraints across transformation activities.
Produce executive-level dashboards, reports, board papers, investment cases and transformation updates.
Establish and manage benefits realisation frameworks, ensuring financial and operational benefits are tracked and achieved.
Lead continuous improvement initiatives, including lessons learned activities and the adoption of project management tools and processes.
Build strong stakeholder relationships and coordinate Programme Boards, executive briefings and cross-functional forums to support informed decision-making.
Professional and Personal Competencies/Qualifications Appropriate qualification or equivalent experience in Project or Programme Management.
Programme or project management experience, ideally within a complex transformation and/or Technical Services environment.
Proven experience implementing and embedding PMO frameworks and governance standards.
Strong commercial and financial acumen with experience managing budgets, cost tracking and forecasting.
Hands-on experience with project and portfolio management tools such as Microsoft Project Online and Jira.
Demonstrated ability to lead and influence cross-functional teams, driving collaboration and adoption of standards and processes.
Advanced analytical skills with the ability to interpret data, identify trends and provide actionable insights.
Experience supporting organisational change, stakeholder engagement and transition activities.
Excellent written and verbal communication skills, with the ability to tailor messaging for executive, technical and business audiences.
Strong judgement and the ability to proactively identify, escalate and mitigate risks and issues.
Experience mentoring team members and supporting the development of project and PMO professionals.
The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better.
Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously.
Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart.
In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Transformation Programme Manager - Technical Services in London employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Our commitment to employee growth is evident through our diverse and inclusive work culture, where every team member has the opportunity to develop their skills and make a meaningful impact. With a focus on service excellence and a strong safety culture, we offer a rewarding environment for Key Account Managers to thrive in, all while contributing to the success of our clients across various sectors.
