At a Glance
- Tasks: Build partnerships and deliver engaging training experiences across hospital teams.
- Company: Join ISS, a leading workplace management company focused on people and innovation.
- Benefits: Exciting career opportunities, commitment to diversity, and a supportive work environment.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a real impact by shaping the learning journey of healthcare professionals.
- Qualifications: Experience in training management and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for someone who can build strong partnerships with managers, Trust representatives, and wider hospital teams to deliver consistent, engaging, and compliant learning experiences. The Training Manager will ensure training records are accurately maintained in the Learning Management System and will lead the coordination of refresher, mandatory, and development training across the service.
Key Responsibilities
- Monitor and review training compliance across all service lines.
- Collaborate with operational teams to identify training needs for each hospital department.
- Coordinate and schedule training sessions, including mandatory and leadership development courses.
- Deliver a range of training sessions to frontline and management staff.
- Administer apprenticeship programmes delivered by external providers.
- Maintain accurate records and ensure compliance within the Learning Management System.
- Schedule and manage refresher training to support ongoing compliance.
- Lead monthly Training Community calls with colleagues across 30 hospitals to share best practices.
Professional and Personal Competencies/Qualifications
- Proven experience in a Training Manager role.
- Strong track record of designing, delivering, and managing end-to-end learning programmes.
- Confident in using KPIs and SLAs to support continuous improvement.
- Skilled user of Learning Management Systems and digital learning platforms.
- Excellent communication and stakeholder engagement capabilities.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Ability to motivate, influence, and engage learners at all levels.
- Strong active listening skills and the ability to present concepts clearly and effectively.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Training Manager in London employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Our commitment to employee growth is evident through our diverse and inclusive work culture, where every team member has the opportunity to develop their skills and make a meaningful impact. With a focus on service excellence and a strong safety culture, we offer a rewarding environment for Key Account Managers to thrive in, all while contributing to the success of our clients across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Training Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend training and HR events, join relevant online forums, and don’t be shy about reaching out to current Training Managers on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in designing and delivering training programmes. Use specific examples to demonstrate how you've improved compliance or engagement in past roles. We want to see your passion for training shine through!
✨Be Prepared for the Interview
Research the company and come armed with questions that show you’re genuinely interested in their training initiatives. Think about how you can contribute to their goals and be ready to discuss how you’ve used KPIs and SLAs in your previous roles. Preparation is key!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at ISS and making a difference in the world of training.
We think you need these skills to ace Training Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in training management. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Showcase Your Communication Skills:Since the role involves engaging with various stakeholders, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect your ability to present concepts effectively.
Highlight Your Tech Savvy:We’re looking for someone who’s confident with Learning Management Systems and digital platforms. Mention any relevant tools you’ve used and how they’ve helped you manage training programmes efficiently.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ISS
✨Know Your Training Stuff
Make sure you brush up on your knowledge of training methodologies and Learning Management Systems. Be ready to discuss your experience in designing and delivering training programmes, as well as how you've used KPIs and SLAs to drive improvements.
✨Showcase Your Communication Skills
Since the role involves engaging with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with different teams and motivated learners at all levels.
✨Be a Team Player
Highlight your ability to collaborate with operational teams to identify training needs. Think of specific instances where you've worked with others to achieve training goals and how you can bring that collaborative spirit to the new role.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific training challenges or compliance issues. Think through potential scenarios related to refresher training or managing apprenticeship programmes, and be ready to share your strategies for success.
