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For Companies At a Glance
- Tasks: Lead technical service operations and ensure compliance with health and safety standards.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities with a focus on personal development and inclusivity.
- Why this job: Make a real impact in a diverse environment that values people and innovation.
- Qualifications: 5+ years of leadership experience in a technical operational role.
- Other info: Collaborate with teams to drive continuous improvement and achieve corporate objectives.
The predicted salary is between 48000 - 72000 £ per year.
As Technical Services Director, you will oversee all aspects of technical service operations, including managing heads of service, specialist subcontractors, and wider operational teams. You will act as a trusted advisor on technical matters, ensuring compliance with health and safety legislation and industry standards. This role requires strategic leadership, financial accountability, and strong collaboration with internal teams and external stakeholders.
Key Responsibilities
- Deliver technical services aligned with company strategy, ensuring safety, legality, and compliance.
- Lead and develop technical workstreams, acting as deputy duty holder for technical matters.
- Drive continuous improvement through asset data enhancement and lifecycle planning.
- Maximise revenue opportunities, including project work and customer investment.
- Ensure commercial responsibility, meeting budgets and financial targets.
- Oversee periodic reporting, audits, and compliance documentation.
- Develop succession plans for key positions within technical service functions.
- Collaborate with internal teams and external partners to achieve corporate objectives.
Professional and Personal Competencies/Qualifications
- 5+ years of leadership experience in an operational technical environment.
- Senior management experience across large, diverse regions.
- In-depth understanding of technical FM contracts and compliance requirements.
- Excellent communication and relationship-building skills.
- Action-oriented decision-maker with problem-solving capabilities.
- Desirable: Authorised Engineer (Mechanical/Electrical) and Responsible Person in Water.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Technical Services Director - DWP in London employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Director - DWP in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We want you to walk into that interview room feeling confident and ready to show them why you’re the perfect fit for the Technical Services Director role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and get comfortable discussing your experience. We believe that the more you practice, the more natural it will feel when you’re in front of the real interview panel.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. We recommend expressing your appreciation for the opportunity and reiterating your enthusiasm for the role. It shows you’re genuinely interested!
We think you need these skills to ace Technical Services Director - DWP in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in technical service operations. We want to see how your skills align with the role of Technical Services Director, so don’t hold back on showcasing your leadership and compliance expertise!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive continuous improvement and manage budgets. We love numbers, so if you can quantify your successes, even better!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who not only meets the qualifications but also fits into our culture at ISS. Share your passion for people and how you’ve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ISS
✨Know Your Technical Stuff
As a Technical Services Director, you'll need to demonstrate your in-depth understanding of technical FM contracts and compliance requirements. Brush up on relevant legislation and industry standards before the interview, so you can confidently discuss how you've ensured compliance in past roles.
✨Showcase Your Leadership Skills
With over 5 years of leadership experience required, be ready to share specific examples of how you've led diverse teams and managed operational challenges. Highlight your strategic leadership style and how you've driven continuous improvement in previous positions.
✨Prepare for Financial Discussions
Since financial accountability is key, come prepared to discuss how you've maximised revenue opportunities and met budgets in your past roles. Be ready to provide examples of how you've balanced commercial responsibility with operational needs.
✨Build Relationships
Strong communication and relationship-building skills are essential for this role. Think of instances where you've successfully collaborated with internal teams and external stakeholders. Be prepared to discuss how you fostered these relationships to achieve corporate objectives.
