At a Glance
- Tasks: Lead a dynamic team in facilities management and ensure top-notch maintenance standards.
- Company: Join ISS, a global leader in workplace and facility management.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Other info: Be part of a passionate team dedicated to making a difference.
- Why this job: Make a real impact while working in a diverse and inclusive culture.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 35000 - 45000 € per year.
We are looking for an experienced facilities professional who can lead a small on-site team, coordinate contractors, and ensure all planned and reactive maintenance activities are completed to standard. The role requires hands-on problem solving, clear delegation, and availability to support 24/7 operational and emergency requirements.
Key Responsibilities
- Lead and supervise the operations and maintenance team, reviewing performance and ensuring quality standards are met.
- Assign and manage work tickets and planned preventative maintenance (PPM) work orders for the O&M team.
- Ensure all PPMs and reactive work orders are completed as scheduled each month, taking corrective action where required.
- Maintain and manage site Operations & Maintenance documentation, including drawings, manuals, and site operator documentation.
- Review, edit, and maintain SOPs, MOPs, and EOPs in line with site operational requirements.
- Coordinate and oversee contractors and vendors, ensuring safe access, supervision, and protection of critical load at all times.
- Manage safe systems of work, including switching, lockout/tagout, and safe working area set-ups for specialist works.
- Support the Facility Manager with reporting, subcontractor quotations, compliance with company, client, and HSEQ requirements.
Professional and Personal Competencies/Qualifications
- Facilities Management background with experience delivering PPMs and reactive maintenance.
- Proven experience overseeing or leading a small on-site engineering team.
- Strong on-site problem-solving skills and the ability to delegate workloads effectively.
- Fully electrically qualified (18th Edition, C&G, or NVQ Electrical Installations) or mechanically qualified (e.g. Gas or AC).
- Comfortable working within procedural limitations and available for 24/7 shift and emergency call-out support.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Shift Team Leader in London employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people above all. As a Shift Team Leader, you will be part of a dynamic and inclusive work culture that fosters professional growth and development, offering opportunities to lead a dedicated team while ensuring high standards in facilities management. With our commitment to corporate responsibility and support for diverse backgrounds, you will find a rewarding environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Team Leader in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out ISS's values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of something bigger.
✨Tip Number 2
Practice your problem-solving skills! Since the role requires hands-on problem solving, think of examples from your past experiences where you successfully tackled challenges. Be ready to share these during your interview.
✨Tip Number 3
Show off your leadership skills! As a Shift Team Leader, you'll need to lead a small team. Prepare to discuss how you've effectively delegated tasks and managed teams in previous roles.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through the ISS careers page. It’s the best way for us to connect with you and get the ball rolling on your journey with us.
We think you need these skills to ace Shift Team Leader in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your facilities management background and any relevant qualifications, like your electrical or mechanical certifications.
Showcase Leadership Skills:Since this role involves leading a team, emphasise your previous experience in supervising or managing teams. Share specific examples of how you've successfully delegated tasks and resolved on-site issues.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your experiences and achievements, making it easy for us to see why you’d be a great fit for the Shift Team Leader position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ISS
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially around PPMs and reactive maintenance. Be ready to discuss your past experiences leading teams and solving problems on-site, as this will show you’re the right fit for the Shift Team Leader role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you delegated tasks effectively or resolved conflicts. This will demonstrate your ability to manage and motivate a small on-site team.
✨Understand the Company Culture
Familiarise yourself with ISS’s values and commitment to inclusivity and diversity. Be ready to discuss how you can contribute to their mission of making the world work better, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to emergency call-outs or managing contractors. Practice articulating your thought process and decision-making skills, as this will highlight your hands-on problem-solving abilities.
