At a Glance
- Tasks: Coordinate IT strategies with senior stakeholders and lead impactful decision-making.
- Company: Join ISS, a leading workplace management company focused on people and innovation.
- Benefits: Exciting career growth, inclusive culture, and commitment to corporate responsibility.
- Other info: Be part of a supportive team that values inclusivity and personal development.
- Why this job: Make a real difference in a diverse environment while shaping the future of IT.
- Qualifications: Proven experience in strategic IT roles and strong stakeholder engagement skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking someone who can work closely with senior public sector stakeholders and large systems integrator partners, influencing decisions that genuinely matter while ensuring that immediate operational pressures do not compromise long-term service integrity, compliance, or sustainability.
Key Responsibilities
- Act as IT’s senior point of coordination for the account across internal delivery teams, operational units, and Account Management
- Translate customer and account objectives into a clear and prioritised IT demand roadmap
- Establish and lead governance forums that support high-quality, evidence-based decision-making
- Lead the analysis of options, risks, dependencies, and impacts to support senior stakeholder decision-making
- Engage with senior customer and systems integrator stakeholders to provide IT assurance, insight, and strategic guidance
- Line manage Business Analysts and Testers supporting the account
- Ensure work entering delivery is clearly defined, appropriately prioritised, and test-ready
- Identify, escalate, and support the mitigation of cross-functional risks and delivery challenges
Professional and Personal Competencies/Qualifications
- Significant senior-level experience as an IT Business Partner, Business Relationship Manager, or in a similar strategic IT leadership role
- Strong analytical capability, with the ability to structure complex problems and assess trade-offs effectively
- Proven experience engaging, influencing, and constructively challenging senior stakeholders
- Experience leading Business Analysis and/or Test teams within complex delivery environments
- Comfortable operating across organisational boundaries in large-scale, multi-stakeholder environments
- Excellent written and verbal communication skills, including the ability to communicate effectively at executive level
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Senior IT Business Partner in London employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Our inclusive work culture fosters personal and professional growth, offering employees the chance to develop their skills while making a meaningful impact in diverse environments. With a strong commitment to corporate responsibility and support for veterans and military families, we provide a rewarding career path where every individual can thrive and contribute to something bigger.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Business Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to senior stakeholders on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews by doing your homework. Understand the company’s mission and values, especially how they relate to public sector work. Tailor your responses to show how your experience aligns with their goals – it’ll make you stand out!
✨Tip Number 3
Showcase your analytical skills during discussions. Be ready to talk about how you've tackled complex problems in the past. Use real examples to demonstrate your ability to influence decisions and manage risks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at ISS. Let’s make the world work better together!
We think you need these skills to ace Senior IT Business Partner in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior IT Business Partner role. Highlight your experience with senior stakeholders and large systems integrators, as this is key for us at StudySmarter.
Showcase Your Analytical Skills:We love a good problem solver! In your application, demonstrate how you've tackled complex issues in the past. Use specific examples that show your analytical capabilities and decision-making skills.
Communicate Clearly:Your written communication should be top-notch. We want to see that you can convey complex ideas simply and effectively, especially since you'll be engaging with senior stakeholders. Keep it professional but approachable!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ISS
✨Know Your Stakeholders
Before the interview, research the key stakeholders you'll be working with. Understand their roles, challenges, and how your experience aligns with their needs. This will help you demonstrate your ability to influence decisions that matter.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've structured complex problems and assessed trade-offs effectively. Use the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and outcomes.
✨Communicate Clearly and Confidently
Practice articulating your thoughts on IT assurance and strategic guidance. Be ready to explain how you can lead governance forums and support high-quality decision-making. Clear communication is key, especially at the executive level.
✨Demonstrate Leadership Experience
Highlight your experience in leading Business Analysts and Test teams. Share examples of how you've managed cross-functional risks and delivery challenges, showcasing your ability to operate across organisational boundaries in complex environments.
