Job Description We are looking for an individual with strong HR generalist experience who can build trusted relationships, coach managers and provide practical guidance on employment matters. This role requires excellent communication, problem-solving and stakeholder management skills, alongside a strong understanding of UK employment legislation and HR processes. Key Responsibilities Advise and support managers on employee relations matters. Provide guidance on performance, absence, conduct and grievance cases. Offer advice on UK employment law, People & Culture policies and processes. Support managers with basic TUPE-related matters. Assist with conflict resolution and mediation activities. Support smaller organisational restructure projects. Coach and guide managers to manage people issues confidently and consistently. Build strong relationships with managers, employees and wider People & Culture teams while promoting a diverse, inclusive and safety-first workplace culture. Professional and Personal Competencies/Qualifications Strong People & Culture / HR generalist experience. Excellent communication, relationship-building and customer service skills. Strong problem-solving, mediation and conflict-resolution abilities. Good knowledge of UK employment legislation and HR processes. Effective coaching and influencing skills. Ability to manage priorities, follow processes and build trust with stakeholders. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
People & Culture Advisor in London employer: ISS
At ISS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to sustainability not only drives our business but also provides employees with meaningful opportunities to contribute to impactful net zero initiatives. With a focus on professional growth and a supportive environment, particularly in the vibrant South East England region, we empower our team members to thrive while making a difference in the corporate banking sector.
