At a Glance
- Tasks: Provide essential admin and operational support across our estate.
- Company: Join ISS, a global leader in workplace and facilities management.
- Benefits: Enjoy a permanent contract with a supportive and inclusive work environment.
- Other info: Great opportunity for career growth in a diverse and inclusive company.
- Why this job: Make a real difference by ensuring smooth operations and effective issue resolution.
- Qualifications: Detail-oriented, organised, and ready to learn in a fast-paced setting.
The predicted salary is between 32833 - 36910 £ per year.
Operations Support Coordinator
Contract: Professional Services, Production & Technology Location: Berkshire, SL3 8XPHours of work: 40 Contract Type: Permanent
We are seeking an Operations Support Coordinator to provide end‑to‑end administrative, compliance, and operational support across the estate.
Responsibilities
- Provide end‑to‑end administrative, compliance, and operational support across the estate.
- Act as central point of contact for facilities operations, coordinating planned and reactive maintenance activities, supplier engagement, and system management.
- Support Planned Preventative Maintenance (PPM) programmes and reactive works, ensuring accurate reporting, timely communication and effective issue resolution.
- Ensure all PPM activities are scheduled, dispatched, and monitored on a weekly/monthly basis.
- Track progress of PPM tasks and ensure completion within expected timelines.
- Confirm all maintenance tasks are accurately closed within the system.
- Liaise with suppliers to ensure tasks are completed as required and within agreed timeframes.
- Monitor and verify supplier attendance dates and job completion records.
- Maintain system accuracy by ensuring all data is up to date and correctly recorded.
- Support the monitoring of SKADA systems for critical assets and escalation of issues where required.
- Work closely with internal stakeholders, including the CTO, to ensure effective follow‑up on flagged issues.
Qualifications
- Highly detail‑oriented with strong organisational skills.
- Comfortable working in a quiet, low‑traffic environment.
- Ability to manage multiple suppliers and workflows simultaneously.
- Strong communication skills for liaising with internal teams and external vendors.
- Demonstrates motivation, interest, and willingness to learn.
- Administrative experience within a fast‑paced operational environment.
- Experience managing work orders, service requests, or facilities administration.
- Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
ISS is a global leader in workplace and facilities management, delivering smart, sustainable solutions.
We are a proud inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.
As a Disability Confident employer, we make our recruitment process accessible.
If you require any adjustments, please contact our Resourcing Team – we’ll be happy to support you.
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StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Coordinator in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like ISS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at ISS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like ISS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Support Coordinator in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to ISS:This is your chance to really connect with the team at ISS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at ISS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with ISS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show ISS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at ISS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
