Job Description This role will be responsible for establishing a world-class engineering capability, ensuring compliance, driving operational excellence and supporting growth through technical leadership, innovation and transformation. We are looking for a senior technical leader who will act as the organisation’s technical authority, shaping the future of engineering services while supporting major client relationships, strategic bids, mobilisations and the development of industry-leading technical standards. Key Responsibilities Develop and execute a UK-wide engineering and technical services strategy aligned to business objectives. Provide executive leadership across engineering, hard services, technical governance, compliance and assurance. Establish and maintain robust engineering standards, policies, best-practice frameworks and technical risk management processes. Drive engineering excellence through reliability improvement, asset performance optimisation and operational consistency. Lead engineering transformation programmes, innovation initiatives and the adoption of technology-enabled service delivery models. Provide technical leadership for strategic bids, tenders, client solutions, contract mobilisations and transformation projects. Build trusted client relationships and position the business as a strategic engineering partner. Develop and lead a high-performing technical leadership community, including succession planning, mentoring and capability development. Professional and Personal Competencies/Qualifications Executive or senior leadership experience within Engineering, Technology Services, Hard FM, Building Services, M&E or a related sector. Proven track record of leading large-scale engineering functions within complex, multi-site environments. Significant experience driving technical transformation and change programmes. Experience supporting major bids, client solutions and contract mobilisations. Strong understanding of engineering governance, compliance and risk management. Strategic thinker with the ability to create a compelling long-term vision and anticipate future industry and customer needs. Strong executive presence with the ability to influence Board-level, executive and client stakeholders. Results-driven, with accountability for delivering ambitious objectives while maintaining quality and compliance. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
MD Technical Services in London employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Our commitment to employee growth is evident through our diverse and inclusive work culture, where every team member has the opportunity to develop their skills and make a meaningful impact. With a focus on service excellence and a strong safety culture, we offer a rewarding environment for Key Account Managers to thrive in, all while contributing to the success of our clients across various sectors.
