At a Glance
- Tasks: Support clients and internal teams by aligning tech solutions with business goals.
- Company: Join ISS, a leading workplace and facility management company focused on people.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to personal growth.
- Other info: Diverse and inclusive workplace with a focus on career development.
- Why this job: Make a real impact by driving innovation in technology solutions.
- Qualifications: Strong tech understanding in the TFM industry and excellent communication skills.
The predicted salary is between 70000 - 85000 £ per year.
We are looking for an individual who can work at all levels of the business, supporting client accounts, internal functions, and group colleagues, ensuring that technology solutions align with operational requirements and strategic goals while driving value through innovation and collaboration.
Key Responsibilities
- Bring customer and commercial insights to identify current and future client needs, and where technology can enable new services, products or capabilities.
- Own, maintain and develop the IT commercial bid process, methods and standards.
- Work closely with Operational Performance to digitally enable products and services, identifying opportunities to add tangible value.
- Identify client trends and future needs, contributing to the strategic technology capability roadmap (UKI and Group).
- Act within governance structures for Technology Solutions, linking with Infosec, Enterprise Architecture and Data Architecture communities.
- Build and maintain senior stakeholder relationships across UK and Ireland, providing SME input and technology guidance.
- Manage and coordinate demand for commercial bid support, including planning and production of written bid materials.
- Contribute to bids, including writing content, producing solution designs and costings for complex client requirements.
Professional and Personal Competencies/Qualifications
- Strong understanding of technology systems within the TFM industry (e.g. CAFM, Time & Attendance, Mobile Workforce Management).
- Experience with back-office systems such as Finance, HR and payroll would be advantageous.
- Good working knowledge of Total Facilities Management (TFM) operating models, with prior ISS knowledge beneficial.
- Proven track record in the Facilities Management industry and understanding of services delivered to clients.
- Deep technical knowledge of systems, data and infrastructure.
- Ability to communicate technology solutions effectively to both technical and non-technical stakeholders.
- Comfortable mapping business processes and applying technology solutions.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
StudySmarter Expert Advice🤫
We think this is how you could land IT Solutions Architect in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ISS values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ISS might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ISS!
✨Direct Apply to ISS
Let's not forget to apply directly through the ISS website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Solutions Architect in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ISS.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ISS. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ISS
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
