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For Companies At a Glance
- Tasks: Lead engineering services, ensuring quality and compliance while driving innovation.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities, commitment to diversity, and a focus on personal development.
- Why this job: Make a real impact in a role that values people and innovation.
- Qualifications: Chartered Engineer or equivalent, with strong technical and leadership skills.
- Other info: Be part of a diverse team dedicated to making the world work better.
The predicted salary is between 43200 - 72000 £ per year.
As the Technical Director, you will ensure the smooth running of engineering services across the contract, maintaining quality standards, statutory compliance, and operational alignment. This senior leadership role demands strong technical expertise, commercial acumen, and the ability to balance strategic oversight with operational delivery, driving customer satisfaction and fostering innovation.
Key Responsibilities
- Act as the technical authority for the account, ensuring compliance with ISO 55001 and SFG20 standards.
- Oversee engineering service delivery across the contract to meet agreed quality and statutory obligations.
- Drive continuous improvement in asset performance, reliability, and lifecycle value.
- Lead technical services initiatives to achieve cost savings, risk management, and operational consistency.
- Manage financial performance, including budgets, forecasts, and margin protection.
- Develop and implement standard operating and maintenance procedures.
- Serve as the single point of escalation for technical services and maintain strong client relationships.
- Ensure adherence to contractual obligations, KPIs, and service level agreements.
- Promote health and safety best practices and enforce zero tolerance for unsafe working conditions.
- Support transition programs and ensure compliance with training, accreditation, and statutory requirements.
- Represent the organisation in external forums and client functions.
Professional and Personal Competencies/Qualifications
- Practical experience in technical services within building services, preferably in integrated facilities management.
- Strong knowledge of ISO 55001 and SFG20 standards.
- Chartered Engineer or equivalent technical qualification.
- Bachelor’s or Master’s degree in Industrial, Electrical, or Mechanical Engineering.
- Proven experience in strategic asset management and compliance management.
- Excellent leadership, interpersonal, and communication skills.
- Skilled in commercial aspects of engineering contracts.
- Ability to develop processes, procedures, and drive operational excellence.
- Analytical and systematic approach with strong problem-solving skills.
- Demonstrated ability to influence, innovate, and deliver results in complex environments.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Head of Technical in London employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This way, when you walk into that interview, you’ll be able to show how your skills align perfectly with their needs. We want you to shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to get comfortable with common questions and refine your answers. We can’t stress enough how much this can boost your confidence and help you articulate your experience effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar. And remember, apply through our website for the best chance at landing that position!
We think you need these skills to ace Head of Technical in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the key responsibilities and competencies mentioned in the job description. Highlight your experience with ISO 55001 and SFG20 standards, as well as any leadership roles you've held. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Technical role. Share specific examples of how you've driven continuous improvement and managed financial performance in previous positions. Let us know what makes you tick!
Showcase Your Technical Expertise: In your application, don't shy away from showcasing your technical qualifications and experience. Mention your chartered engineer status and any relevant degrees. We’re looking for someone who can confidently act as the technical authority, so let that expertise shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at ISS. We can’t wait to see what you bring to the table!
How to prepare for a job interview at ISS
✨Know Your Standards
Make sure you’re well-versed in ISO 55001 and SFG20 standards. Brush up on how these apply to the role and be ready to discuss your experience with them. This shows you’re not just familiar but also capable of ensuring compliance.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and interpersonal skills. Think about times when you’ve successfully led a team or managed a project, especially in complex environments. This will demonstrate your ability to drive operational excellence.
✨Understand Financial Performance
Get a grip on the financial aspects of engineering contracts. Be ready to talk about budgets, forecasts, and how you’ve protected margins in previous roles. This will show that you can manage financial performance effectively.
✨Emphasise Continuous Improvement
Be prepared to discuss how you’ve driven continuous improvement in asset performance and reliability. Share specific initiatives you’ve led that resulted in cost savings or enhanced operational consistency, as this aligns perfectly with the role’s responsibilities.
