At a Glance
- Tasks: Lead risk and compliance strategy for a large facilities management portfolio.
- Company: Join a forward-thinking organisation committed to safety and governance.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a Disability Confident employer that values diversity.
- Why this job: Make a significant impact by ensuring operational effectiveness and regulatory compliance.
- Qualifications: Senior leadership experience in technical services and strong stakeholder engagement skills.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking a senior leader to act as the organisation's top technical authority on risk and compliance across a large facilities management portfolio. This role is accountable for ensuring all technical services are safe, legally compliant, well‑governed and operationally effective. It will set the strategy for technical risk, compliance and resilience, advising senior leadership teams and clients on regulatory obligations, operational risk and assurance. The role plays a critical part in protecting the business from technical, regulatory and commercial risk.
Key Responsibilities
- Define and lead the strategy for technical risk, compliance and assurance across the FM portfolio
- Establish and maintain robust governance frameworks across engineering and technical operations
- Act as the senior advisor on technical risk, statutory compliance and regulatory obligations
- Ensure statutory compliance across all technical services, including electrical, HVAC, fire, water, lifts and critical infrastructure
- Lead internal audits, external certifications and client assurance programmes
- Oversee risk identification, mitigation, escalation and reporting across operations
- Own and evolve the Business Continuity Management System aligned to ISO 22301
- Lead resilience planning, incident response and crisis management frameworks
Qualifications & Certifications
- Significant senior leadership experience within technical services, engineering compliance or risk management in FM or the built environment
- Deep understanding of statutory compliance and engineering governance
- Proven experience managing compliance across complex, multi‑site operations
- Strong experience handling operational risk and critical incidents
- Commercial awareness within technical FM contracts
- Exceptional stakeholder engagement and influencing skills
- NEBOSH and/or IOSH qualification
- IRM, MBCI or CBCI certification
- ISO 22301 Lead Implementer or Auditor
- Relevant engineering or technical qualifications
Disability Confident
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident employer.
Head of Risk and Compliance in London employer: ISS
As a leading employer in the facilities management sector, we pride ourselves on fostering a culture of safety, compliance, and operational excellence. Our commitment to employee growth is evident through our robust training programmes and leadership development opportunities, ensuring that our team members are equipped to thrive in their roles. Located in a dynamic environment, we offer a unique chance to make a significant impact while enjoying a supportive workplace that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Risk and Compliance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management and compliance sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of statutory compliance and risk management. We suggest creating a list of potential questions and practicing your responses. This will help you feel more confident when discussing your expertise.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led teams through compliance challenges or risk assessments. We want to see how you can bring that experience to our organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Risk and Compliance in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Risk and Compliance. Highlight your experience in technical services, risk management, and compliance, especially in facilities management. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior leadership role. Share specific examples of how you've successfully managed compliance and risk in previous positions. We love a good story!
Showcase Your Qualifications:Don’t forget to mention your relevant qualifications like NEBOSH, IOSH, or any ISO certifications. These are key for us in assessing your fit for the role. Make sure they stand out in your application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at ISS
✨Know Your Stuff
Make sure you brush up on the latest regulations and compliance standards relevant to facilities management. Being able to discuss specific statutory requirements and how they apply to technical services will show that you're not just familiar with the role, but that you’re genuinely passionate about it.
✨Showcase Your Leadership Skills
As a senior leader, you'll need to demonstrate your ability to lead teams and influence stakeholders. Prepare examples of how you've successfully managed compliance across complex operations or led crisis management initiatives. This will help illustrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to risk management and compliance. Think through potential scenarios you might face in this role and how you would approach them. This will not only showcase your problem-solving skills but also your strategic thinking.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the company’s current risk management strategies and compliance challenges. This shows that you’re not just interested in the position, but that you’re keen to contribute to their success.
