Job Description We are looking for an experienced professional to establish, lead and continuously improve the planning, scheduling, forecasting and project controls capability across the project portfolio. Working closely with project, commercial and PMO teams, the successful candidate will drive operational excellence and provide clear portfolio performance reporting to senior stakeholders and clients. Key Responsibilities Bring all projects together into a single overarching portfolio plan. Track project performance, milestones, schedules, risks and key portfolio data. Produce dashboards, management information and reports to support senior-level decision making. Review project programmes before client submission, ensuring they are accurate and achievable. Identify emerging risks, issues and trends, providing early warning where intervention may be required. Lead project governance, controls and audit processes across the portfolio. Develop and implement consistent project controls, planning processes and standards. Oversee forward planning with Procurement and the supply chain, ensuring readiness for future demand. Professional and Personal Competencies/Qualifications Skills and Experience Strong expertise in data management and PMO governance, with the ability to interpret Gantt charts, project plans and programme data. Extensive experience in project planning, project controls or programme management within a large or complex organisation. Experience supporting complex project portfolios with an annual value exceeding £25m. Proven senior leadership experience managing and developing high-performing planning and project controls teams. Demonstrable experience creating and improving project controls, governance, reporting and planning processes. Experience within construction, engineering, infrastructure, building services, facilities management or capital projects environments. Strong understanding of project lifecycle controls, governance and portfolio assurance. Experience producing executive-level reporting and portfolio performance analysis. Experience working with NEC4 and other standard forms of contract. Degree qualified in Engineering, Construction Management, Project Management, Quantity Surveying, Business Management or a related discipline. APM PMQ, PRINCE2 Practitioner, PMP or equivalent project management qualification. Membership of APM, RICS, CIBSE or an equivalent professional body. Technical Expertise Primavera P6 and/or Microsoft Project Schedule Risk Analysis Critical Path Analysis Earned Value Management (EVM) Resource Planning & Capacity Modelling NEC4 Contract Programme Management Programme Assurance Reviews Portfolio Reporting & Governance Power BI / Power Query Data Visualisation and Dashboard Development KPI Reporting The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Head of Planning & Project Controls in London employer: ISS
At ISS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to sustainability not only drives our business but also provides employees with meaningful opportunities to contribute to impactful net zero initiatives. With a focus on professional growth and a supportive environment, particularly in the vibrant South East England region, we empower our team members to thrive while making a difference in the corporate banking sector.
