At a Glance
- Tasks: Be the friendly face of Capgemini, welcoming visitors and coordinating events.
- Company: Join ISS, a leading workplace management company that values people and inclusivity.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Other info: Diverse and inclusive workplace with a commitment to corporate responsibility.
- Why this job: Make a real impact by creating memorable experiences for visitors and colleagues.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
The predicted salary is between 25000 - 30000 € per year.
We are looking for an individual who will act as the initial point of contact for Capgemini on site, providing a welcoming, efficient and well-organised service to visitors, colleagues and stakeholders. Working closely with the Event and Hospitality Manager and wider concierge team, you will help ensure events and hospitality services are delivered effectively and to a high standard.
Key Responsibilities
- Act as the initial point of contact for Capgemini on site
- Monitor the concierge inbox and manage incoming requests
- Receive incoming visitors and notify the relevant recipient
- Maintain visitor logs and issue temporary building passes
- Assist with the planning and coordination of events, including meetings, conferences and social gatherings
- Help prepare event schedules, timelines and task lists
- Support event area and room furniture set-up and breakdown, coordinating with concierge team members
- Support the smooth operation of hospitality services during events
Professional and Personal Competencies/Qualifications
- Ability to undertake manual handling activities, including event set-up and breakdown
- Evidence of strong written and verbal communication skills
- Excellent PC skills, including Word, Excel, PowerPoint and Outlook
- Strong people skills with a professional, friendly and customer-focused approach
- Ability to work effectively under pressure and meet tight deadlines
- Proven ability to handle unexpected situations calmly and efficiently
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Concierge/Receptionist in London employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. As a Concierge/Receptionist, you will be part of a dynamic team in a diverse and inclusive environment, where your contributions are recognised and opportunities for personal and professional growth abound. With a commitment to corporate responsibility and a supportive culture, ISS offers a rewarding career path that allows you to make a meaningful impact while enjoying a collaborative and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge/Receptionist in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research Capgemini and ISS, their values, and what they stand for. This will help you connect with them during your interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Concierge/Receptionist, you'll be the face of the company. Role-play common scenarios with friends or family to get comfortable handling different types of visitors and requests. The more you practice, the more confident you'll feel!
✨Tip Number 3
Don’t forget to showcase your organisational skills. Bring examples of how you've successfully managed events or handled multiple tasks at once. This will demonstrate your ability to thrive under pressure, which is key for this role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. We can’t wait to see your application!
We think you need these skills to ace Concierge/Receptionist in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in a Concierge/Receptionist. This shows us you’ve done your homework!
Keep It Professional:While we love a friendly tone, remember to keep it professional. Use clear language and check for any typos or grammatical errors. A polished application reflects your attention to detail, which is super important for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at ISS
✨Know the Company Inside Out
Before your interview, take some time to research Capgemini and ISS. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Concierge/Receptionist, you'll be the first point of contact for visitors. Prepare examples of how you've successfully handled customer interactions in the past. Highlight your friendly, professional approach and ability to remain calm under pressure.
✨Be Ready for Event Coordination Questions
Since the role involves assisting with events, brush up on your event planning knowledge. Be prepared to discuss any relevant experience you have, including how you’ve managed schedules, timelines, or even set-up and breakdown tasks in previous roles.
✨Practice Your Communication Skills
Strong written and verbal communication skills are key for this position. Consider practising common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently, as this will reflect your ability to communicate effectively in the role.
