At a Glance
- Tasks: Lead contract management and drive service improvements through data insights.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to professional growth.
- Other info: Flexible working and support for veterans and diverse backgrounds.
- Why this job: Make a real impact in a diverse environment while developing your skills.
- Qualifications: Degree in Quantity Surveying or related field; NEC4 expertise preferred.
The predicted salary is between 45000 - 55000 £ per year.
Working closely with internal and external stakeholders, you will lead contract administration activities, manage contractual change processes, support financial performance monitoring, and utilise Fast Draft contract management software to maintain robust commercial controls and reporting. This role requires strong commercial acumen, NEC4 expertise, and the ability to drive service improvements through data-led insights and stakeholder engagement.
Key Responsibilities
- Lead the commercial management and administration of the NEC4 client account.
- Develop, maintain and control commercial processes in line with agreed contractual requirements and governance frameworks.
- Manage contract documentation, communications and records, ensuring accuracy and compliance.
- Prepare and submit contractual notices, change requests, variations and claims as required.
- Utilise Fast Draft software to manage contract data, track obligations and generate commercial reports and analysis.
- Support financial monitoring activities, including budgets, forecasts, cost estimates and the commercial impact of contract variations.
- Build and maintain effective relationships with internal teams, suppliers, contractors and client stakeholders.
- Monitor contractual compliance, identify commercial risks and opportunities, and recommend appropriate mitigation or improvement actions.
Professional and Personal Competencies/Qualifications
- Degree or equivalent qualification in Quantity Surveying or a related discipline.
- Demonstrable experience as a Quantity Surveyor (or equivalent) in commercial contract management, preferably within Facilities Management or Construction.
- Familiarity with the NEC contract framework and its management.
- Proficient in the use of contract management software (e.g. FastDraft).
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Excellent attention to detail, organisational and analytical skills, with a proven ability to collate, assess and present commercial data and management information (MI), including the reporting of commercial notices.
- Able to effectively engage with a range of internal and external stakeholders, reviewing and discussing commercial matters, including service performance and data trend information.
- Able to analyse data and drive service improvements that enhance account performance and partnership outcomes.
- Full UK driving licence and flexibility to travel.
- Able to obtain or pass BPSS and CTC clearance.
- Professional membership of RICS or an equivalent professional body (desirable).
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Commercial Manager (QS) in London employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Our commitment to employee growth is evident through our diverse and inclusive work culture, where every team member has the opportunity to develop their skills and make a meaningful impact. With a focus on service excellence and a strong safety culture, we offer a rewarding environment for Key Account Managers to thrive in, all while contributing to the success of our clients across various sectors.
